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Job description
Description
nMission Statement
nThe Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
nPosition Summary
nThe Case Manager’s primary duty is to provide professional and individualized participant case management services, information, and referrals designed to assist participants in addressing the underlying causes of their homeless condition and removing barriers to independence.
nPay Range
n$26.45/hr. - $31.05/hr.
nEssential Functions
nnnMeet with each participant at least once a week or as needed to: assess, support, motivate and encourage participant to work towards their goals and/or needs and provide ongoing support by practicing a “whatever it takes” approach and Trauma Informed care, Harm Reduction and Housing First Models.
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nnComplete initial psychosocial/mental health assessment; develop an individual service plan (ISP) and monthly action plan with each assigned participant, to establish and track client goals, including action steps and timeframe for completion of each step leading to securing permanent housing.
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nnStrengthen job readiness skills through coaching in job search, applications, resume writing, interviewing and follow-up skills.
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nnAssist each client in developing a personal budget, including establishing or increasing their income and/or creating a savings plan. If applicable to program, maintain accurate records of client income and/or savings.
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nnComplete the LA HAT Assessment, the revised Coordinated Entry System (CES), with all eligible clients to ensure they are connected with the CES system and collaborate with SSVF and HUD VASH to link Veterans to potential housing resources.
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nnRegularly and accurately maintain client data in HMIS/Clarity and paper file, including complete documentation/case notes of all activities, services, and outcomes achieved. Update case notes and general client information within 72 hours of meeting with client.
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nnResponsible for submitting all required program reports and/or documents in a timely manner.
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nnCollaborate, Develop and foster linkages with other social service agencies to provide clients with access to a broad range of supportive services, including but not limited to: VA Liaisons, VASH, SSFV, HVRP, CBEST, legal services, transportation services, health/mental health services, employment preparation/placement services, substance abuse services, vocational services, access to mainstream benefits, and identification of and access to permanent housing.
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nnResponsible for deescalating, investigating, and/or problem-solving participant incident reports and/or grievances. If necessary, file appropriate mandated incident report.
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nnAttend trainings and meeting as deemed necessary by funders and/or management, both on and off site.
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nnProvide life skills training and other classes/meetings/support groups as directed by Program manager.
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nnAssist with audit preparation and assigned file auditing to maintain all elements of client data both digital and paper format with emphasis on accuracy, thoroughness, and timeliness.
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nnOther duties include random locker searches, U/A testing, property roll-ups/return, downsizing of participant property, monitoring medication and chore/meal/snack time, regularly monitoring client bed and common areas for potential health or fire hazards.
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nnCommunicates effectively and collaborates with all staff, department personnel and other department staff.
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nnWorks beyond normal working hours, and in other positions temporarily, when necessary.
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nnIs subject to frequent interruptions. Residents, personnel, visitors, agencies/personnel, etc., under all conditions and circumstances.
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nnIs subject to hostile and emotionally upset residents and visitors.
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nnPerform all other duties as assigned by Programs Manager, Director of Shelter Programs, and Site Director.
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nnMust be able to work evenings, weekends, and holidays.
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n nWorking Conditions
nAbility to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax and telephone. Ability to lift to 25 lbs.
nMinimum Qualifications
nnnBA/BS degree required in social work or related area of study with 1-year work experience with special needs, low-income and/or homeless populations.
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nnCurrent knowledge of and interest in homeless populations and available supportive resources.
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nnIf in recovery, must have 2 years of sobriety.
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nnUnderstand and support the mission of The Salvation Army.
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nnMust obtain CPR and First Aid certification prior to employment.
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nnTB-cleared prior to hire.
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n nSkills, Knowledge & Abilities
nnnDriving Test, clean MVR check (if applies).
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nnKnowledge of HMIS preferred.
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nnProficient in Microsoft Office applications, and ability to type 45 wpm. Basic math skills.
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nnAbility to actively listen and take genuine interest in helping homeless individuals to address and reduce barriers to independence.
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nnExcellent time management and communication skills, both verbal and written. Professional telephone etiquette.
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nnMeet deadlines, work with attention to detail.
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nnStrong interpersonal skills with both clients and staff in a professional, respectful manner.
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n nQualifications
nEducation
nRequired
nnBachelors or better in Social Work
n nLicenses & Certifications
nRequired
nnnMotor Vehicle Check
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nnDriver's License
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nnTB cleared certificate
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n nExperience
nRequired
nn1 year: Minimum Work Experience With Special Needs, Low-Income, And/or Homeless Populations.
n nEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities
nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.
Worksite address
bell gardens, CA, 90202, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.