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Job description
A New York City-based social services network is seeking a Case Manager for a walk-in clinic in the Bronx. This role provides direct support to survivors of domestic violence and gender-based violence through trauma-informed case management, advocacy, referrals, and coordination with onsite partners.
About the Opportunity:
Shift: Day shift
Schedule: Monday through Friday (4 days onsite and 1 day remote; Fridays onsite)
Hours: 9:00 AM to 5:00 PM
Setting: Hybrid walk-in clinic
Responsibilities: Conduct intakes and assess client needs using a trauma-informed, client-centered approach
Provide case management services, including safety planning, crisis intervention, advocacy, and referrals
Assist clients with emergency shelter placement, housing guidance, and access to public benefits
Support clients navigating court-related services, including family court and related documentation
Maintain accurate case records, collaborate with onsite partners, and uphold confidentiality standards
Qualifications: Associate's degree and at least 5 years of relevant case management experience
Experience working with survivors of domestic violence or gender-based violence
Experience assisting clients with public benefits, housing, and other social service supports
Strong communication, listening, writing, and documentation skills
Ability to manage multiple priorities, maintain discretion, and work effectively in a fast-paced environment
Working knowledge of Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
Ability to flex schedule based on program needs
Desired Skills: Bachelor's degree in Social Work, Psychology, or a related field
Experience in a Family Justice Center or shelter-based setting
Familiarity with serving diverse and disenfranchised communities
High emotional intelligence, resilience, and a strong trauma-informed approach
Relationship-building skills for collaborating with partner agencies and stakeholders
Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.