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Job description
Case Specialist
Looking for a role where no two days are the same and your hard work truly makes a difference? As a Case Specialist at Compex Legal Services, you'll be the behind-the-scenes hero, keeping cases moving and making life easier for our Case Managers. If you're organized, thrive on variety, and love a good challenge, you'll fit right in.
Who We Are
At Compex Legal Services, we don't just support—we lead. We're a nationally recognized powerhouse in record retrieval, known for raising the bar in service and innovation. Our team is tight-knit, collaborative, and passionate about delivering top-notch results. Join us in Austin, Texas, and be part of a company that's changing the game in legal support services.
What You'll Do
Juggle Like a Pro: Manage 90+ calls a day, keeping things running smoothly and making it look easy.
Stay Super Organized: Master scheduling, client requests, and to-do lists without breaking a sweat.
Communicate Like a Champ: Make waiver calls and follow up on requests, keeping everyone in the loop.
Be the Payment Point Person: Confirm pre-payments, prep for deliveries, and keep detailed client notes.
Own Quality Control: Review incoming mail to catch anything missing and lend a hand across departments.
Spot the Details: Scrutinize records and responses, coordinating with Case Managers to keep things moving.
Write it Right: Send out crystal-clear status updates and approval emails—no room for confusion here.
What You Bring to the Table
Education: High school diploma or equivalent. Bonus points for admin or support experience!
Top-Notch Communication: You're clear, professional, and know how to get your point across.
Positive Vibes: Your energy is contagious, and you keep the team motivated and upbeat.
Trustworthiness: You handle sensitive info with care and total discretion.
Why You'll Love It Here
Dress for Comfort: Casual dress code—focus on your work, not your wardrobe.
Awesome People: Join a team that's as fun as it is hardworking.
Great Benefits: We've got your back with a solid benefits package.
Referral Bonuses: Bring in great people and get rewarded—it's a win-win.
If you're ready to bring your skills, energy, and passion to a role where you'll make a real impact, we want to meet you. Apply today and let's make great things happen together!
Worksite address
austin, TX, 78716, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.