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Salvation Army Western Territory

Case Worker

oakland, CA

Check who can apply and the requirements below before continuing.

About this opportunity

Salvation Army Western Territory lists this Case Worker opportunity in oakland, California. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Job Title

The purpose of this position is to provide support and coordination for children and youth at the Garden Street Family Shelter.

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The essential duties and responsibilities include:

Coordinate care coordination of for shelter children and youth

Coordinate case services with county social workers

Prepare and plan children's activities for school break (Winter, Spring, Summer, etc.)

Transport students to and from school, if needed

Refer at-risk children to partner agencies for intervention

Serve as a liaison to local school and school districts

Coordinate educational supports for school aged children

Coordinate volunteer mentors/tutors for educational supports

Serve on Emergency Disaster Services (EDS) team

Monitor and observe participants for safety and program policy compliance

Maintain and organize facility logs (write-ups, overnights, etc.)

Maintain accurate participant records in various information management systems; and generate reports as requested

Coordinate on-site recreational activities and maintain good relationships with families

Serve as liaison between the shelter and Oakland Garden Street Corps

Serve and participate on the case conference team

Maintain and execute confidential information according to HIPPA standards

Maintain a highly detailed and organized filing system

Answer phone, handle routine questions and direct calls

Utilize harm reduction and trauma informed care principles

Maintain a professional image and procedures for the front office

Complete written documentation of participant infractions

Check and respond to emails and voicemails on a regular basis

Adhere to confidentiality standards

Other duties as assigned

Knowledge, skills, abilities and other qualifications requirements include:

Ability to speak and write the English language at a high and professional level

High degree of confidentiality

Computer literate in Microsoft Office applications Word, Excel and Outlook preferred

Excellent communication skills, both written and verbal.

Excellent and professional telephone etiquette and presence

High degree of organizational skills

Approach problem solving creatively

Strong ability to utilize a high level of time management and handling multiple tasks

Certificates, licenses, registrations:

High school diploma

Minimum three (3) years experience in social services, case management, child services or related field

Must possess a valid California Class C Driver License, and ability to drive a Salvation Army vehicle

Must be 21 years or older

Complete The Salvation Army vehicle course training

Physical requirements:

Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis

Ability to grasp, push, and/or pull objects

Ability to reach overhead

Ability to operate telephone

Ability to lift up to 25-40 lbs.

Ability to operate a computer

Ability to process written, visual, and/or verbal information

Ability to operate basic office equipment and tools PC, Fax Machine, Telephone, Calculator, Copier, Printer.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Worksite address

oakland, CA, 94616, US

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