Case Worker

Job description

Rate: $30 USD per hour

nDescription

nOVERVIEW:

nThe Caseworker provides case management to families in a shelter, including conducting intakes, assessments, and coordinating housing, mental health, and employment services. They support residents in achieving personalized goals while ensuring program compliance, discharge planning, and transitions to permanent housing and stability. This role reports directly to the Shelter Manager.

nDUTIES AND RESPONSIBILITIES:

nnnProvide case management for homeless families

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nnKeep records accurate and up to date

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nnSubmit reports on services and shelter outcomes

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nnFollow organizational and city care standards, including confidentiality, grievances, and mandated reporting

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nnAttend case reviews, staff meetings, and trainings; represent Harbor House in the community

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nnFollow agency and licensing rules on confidentiality, participant rights, and information sharing

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nnReview and present family progress in weekly case conferences

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nnAttend hearings and arbitrations as required by the City’s Shelter Grievance Procedure

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nnEnforce shelter policies, eligibility rules, and participation expectations

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nnTeach or coordinate life skills classes for self-care and reintegration

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nnLead groups or classes as needed

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nnConduct intake and orientation, and create action plans for housing, recovery, and family needs

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nnRefer participants to community services

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nnOther related duties as required

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n nEDUCATION AND EXPERIENCE:

nnnHigh school diploma or equivalent (required)

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nnExperience in case management (1 year required)

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nnExperience in a homeless shelter, residential program, or direct service setting (1 year required)

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nnAssociate degree in social work, human services, psychology, sociology, or related field (preferred)

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nnFirst Aid and CPR certification (within first fourteen days of employment – company provided)

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nnTuberculosis clearance (within first seven days of employment – company provided)

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nnExperience and ability to work successfully with issues of substance abuse, mental illness, and other potential barriers to self-sufficiency

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n nSKILLS AND ABILITIES:

nnnBilingual in Spanish (Preferred)

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nnIntegrity to handle sensitive information in a confidential manner

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nnExcellent organizational skills

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nnAbility to multi-task

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nnAbility to work with a highly diverse population

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n nEQUIPMENT USED:

nnModern Office Equipment and Relevant Software

n nPHYSICAL REQUIREMENTS:

nnAbility to lift up to 25 lbs. (usually file boxes)

n nADA Statement

nQualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

nAcknowledgment of Religious Purposes of The Salvation Army:

nPlease note that The Salvation Army has a religious purpose and status as a church. We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission. Employees must agree and understand that their services are a necessary part of The Army’s religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.

nAt-Will:

nAny employment relationship with this organization is of an “at-will” nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.

nQualifications

nSkills

nRequired

nnCPR/AED: Novice

n nEducation

nRequired

nnHigh School or Equivalent or better

n nPreferred

nnAssociates or better in Human Services

n nLicenses & Certifications

nRequired

nnnTB cleared certificate

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nnBackground Check

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n nExperience

nRequired

nnn1 year: • Experience in a homeless shelter, residential program, or direct service setting

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nn1 year: • Experience in case management

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n nEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities

nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.

Worksite address

san francisco, CA, 94199, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.