About this opportunity
Quench by Culligan lists this Cash Applications - Team Lead opportunity in king of prussia, Pennsylvania. Review the employer’s description below for duties, qualifications and application requirements.
Job description
EFT Lead Cash Applications
The EFT Lead Cash Applications is responsible for overseeing and supporting the daily processing, validation, reconciliation, and application of customer payments received through electronic payment methods. This role serves as the primary resource for EFT-related activities, ensuring payments are accurately balanced, validated, and applied while maintaining strong internal controls and resolving exceptions in a timely manner. Key responsibilities include splitting and managing EFT batches, performing Billtrust match validations, researching and resolving Billtrust wire exceptions, maintaining the refund tracking process, balancing EFT activity, and processing Billtrust batches. The EFT Lead will also provide day-to-day guidance and support to team members, assist with workload management, help resolve complex payment application issues, and serve as a subject matter expert for EFT and Billtrust processes. In performing these duties, the EFT Lead must be proficient in researching unapplied payments, analyzing banking and remittance data, collaborating with customers and internal partners to obtain payment details, identifying process improvement opportunities, and ensuring accurate and timely cash application while supporting departmental goals and service level expectations.
Essential Functions
Review daily raw file/EDI reports and prepare cash receipt statistics
Perform and validate BT processing, including coverage for team absences
Assign and validate daily cash application batches to ensure accuracy and productivity
Monitor, research, and resolve BT wire and cash application exceptions
Maintain the refund tracker and ensure timely follow-up on outstanding items
Balance and reconcile daily cash receipts within established service level agreements
Collaborate with team members to support workflow coverage, process compliance, and continuous improvement initiatives
Perform other cash application-related duties and special projects as assigned
Qualifications
Three (3) to five (5) years' experience in lockbox processing, research, cash applications, credit card processing, or accounts receivable in an ERP system
Strong proficiency in Excel
Basic understanding of accounting concepts related to billing and cash applications required; undergraduate degree in accounting or business a plus
Strong research skills and attention to detail
Extremely organized with strong data entry skills
Customer service experience a plus
High degree of professional integrity; really cares about getting the right answer
Solid written and verbal communication skills
$50,000 - $60,000 a year
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Worksite address
king of prussia, PA, 19406, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.