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Job description
Faegre Drinker
Faegre Drinker is a firm designed for clients and designed for you. We understand that our people are critical to our success and we are committed to investing in our paraprofessional, administrative and operations professionals. We are always looking for talented, service-focused individuals to join our flexible and high-performing culture. With technology tools and resources that support our hybrid work environment, our colleagues enjoy a culture of learning, support for work and personal goals, opportunities to give back to our communities, and competitive benefits and rewards programs. At Faegre Drinker, you will have the opportunity to share your expertise within and across teams and contribute to our success.
Cash Receipts Specialist
Faegre Drinker has an opportunity for a Cash Receipts Specialist to work with our Finance team in our Philadelphia, Minneapolis, Chicago, or downtown Indianapolis office. You will be part of a dynamic team dedicated to processing the Firm's cash receipts and depositing checks. This position will work with other talented individuals who share a passion for doing great work in the best interest of our clients.
What you would do:
Receive and analyze all client and non-client payments received daily by the Firm to ensure the accurate and timely application of funds.
Collaborate with attorneys, staff and clients to resolve payment application inquiries and discrepancies.
Accurately enter payments within the Firm's financial system and an AI-assisted receivables platform.
Continuously refine and train the AI-assisted receivables platform by reviewing exceptions and resolving discrepancies, improving system learning and performance over time.
Process refunds to clients for duplicate payments and overpayments, as appropriate.
Research and resolve unidentified or unapplied payments utilizing a variety of internal and external resources.
Maintain organized cash receipts documentation, records and reporting to support operational and audit requirements.
Respond to internal and external inquiries regarding payment status and account activity.
Participate in special projects and perform additional duties, as assigned.
What is expected:
Strong commitment to client service
Cooperation and the ability to collaborate in a team, including across offices
Ability to solve problems and use sound judgment and discretion in dealing with highly confidential information
Excellent interpersonal, verbal, and written communication skills, including in a virtual environment
Strong sense of urgency and professional dedication
Attention to detail
Ability to work in a fast-paced, deadline-driven environment
Positive and professional demeanor
What we offer:
Flexible working environment for work-life success
Opportunity to participate in firm-sponsored volunteer events
Wellness programming with personalized content and activities
Professional environment and the opportunity to work with experts at the top of their fields
Variety of health plan options, as well as dental, vision and 401(k) plans
Generous paid time off
The anticipated initial hourly rate for someone who is hired into this position is $29.00-$32.25/hour based on a 37.5 hour a week schedule. Actual initial hourly rate may be above or below the above-identified range and will be based on the relevant skills, training, experience, and other job-related factors, including the location where the position is filled, in all cases consistent with applicable law. This is a non-exempt role paid on an hourly basis. The initial hourly rate listed above is just one component of Faegre Drinker's total compensation and benefits package for professional staff, which includes, but is not limited to, a discretionary bonus; life, health, accident, and disability insurance; and a 401(k) plan.
What is required:
High school diploma or equivalent; two-year accounting degree preferred
2+ years of accounting experience in an office environment; law firm experience preferred
Excellent numeric and ten-key skills
Proficiency in various computer software programs, including the Microsoft Office Suite; experience with Elite financial software preferred
Worksite address
indianapolis, IN, 46262, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.