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Job description
Gift Shop ClerkWe are currently seeking a talented individual to become a Gift Shop Clerk. An individual could be successful if they possess the following.The Gift Shop Clerk is responsible for completing sales transactions with guests and maintains stock levels in Gift Shop. Maintains the organization and cleanliness of the gift shop. Assuring that guests have an enjoyable customer service experience. Always presents a friendly and professional image at Oaklawn Racing Casino Resort. The following and other duties may be assigned as necessary:Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.Responsible for maintaining a friendly, professional, courteous atmosphere in the Gift Shop at all times and assisting all guests whenever necessary.Ringing up sales and maintaining an accurate register drawerMake suggestions for product or additional itemsAnswer guest questions about product and the propertyKeeping the Gift Shop clean and orderly.Fill out paperwork as requiredAssisting in periodic inventoriesEnsure the safety and security of guest and others visiting the gift shop.Contribute to team effort by accomplishing related results as neededEnsure standards for quality, customer service and health and safety are metRespond to customer complaints and commentsDelivers excellent customer service and demonstrates a high degree of professionalism.Make eye contact, greet and thank all guests as they enter and exitCommunicate inventory issues with managersMaintain awareness of surroundings to alleviate theft issuesAssist with floor changes, pricing and stockingMaintain attendance standards as per the OJC attendance policyMaintains an attitude & philosophy consistent with the company Core Values and Standards of Behavior with internal & external guestsPunctual attendance requiredAbility to work required overtime.Other duties as assignedTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.Minimum 1-year retail experience.Availability to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends and holidays.Ability to be on your feet throughout the day while overseeing multiple retail outlets.Must be proficient in Microsoft applications (Excel, Word, and Outlook).Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.Must be able to handle several projects and tasks at the same time.Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.Knowledge of point of sale systemsAbility to read, write and communicate in EnglishAbility to perform assigned duties under frequent time pressure in an interruptive environment.Knowledge of company policy and procedures.Self-starter who can work alone or as part of a teamEmployee must be able to qualify for licenses and permits required by federal, state and local regulations.OAKLAWN IS AN EQUAL OPPORTUNITY EMPLOYER.It is Oaklawn's intent to provide a drug-free, healthy, safe and secure environment for our Team Members. All applicants must complete a pre-employment drug screen and background check.
Worksite address
hot springs national park, AR, 71901, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.