About this opportunity
Granite State Gaming & Hospitality lists this Casino Operations Shift Lead: Table Games & Compliance opportunity in hampton, New Hampshire. Review the employer’s description below for duties, qualifications and application requirements.
Job description
About Granite State Gaming & Hospitality, LLC
Granite State Gaming & Hospitality, a subsidiary of G2 Gaming, is committed to supporting community nonprofit organizations in New Hampshire through innovative entertainment, hospitality and gaming experiences. Our accomplished team of industry professionals have more than 150 years of experience and are ready to take charitable gaming to a whole new level; creating world-class venues, infusing more economic opportunities into the markets we serve while helping New Hampshire nonprofits thrive. We believe our innovative player experiences and enhanced operations can be a partnership that helps provide valuable resources directly to those organizations that are helping our friends and neighbors. We are currently open and developing first class gaming venues in Rochester, Hampton, and Littleton.
What You'll Expect
Dual Rate Shift Managers/Floor Supervisors manage and oversee casino gaming operations, including table games, slot machines, and other gaming activities. You'll ensure compliance with gaming regulations, maintain game integrity, provide exceptional guest service, and collaborate with security and compliance teams to prevent fraud and resolve disputes.
What You'll Do
Oversee daily Table Games operations to ensure efficiency, compliance, and revenue optimization
Deliver exceptional guest service and maintain a positive gaming atmosphere
Supervise, coach, and direct dealers and team members on proper procedures
Monitor table performance, inventories, fills/credits, and daily reporting
Ensure compliance with all gaming regulations, including MICS and Title 31
Assist with hiring, training, scheduling, and performance management
Address guest concerns and resolve issues professionally and promptly
What You'll Bring
Strong leadership, communication, and problem-solving skills
Solid knowledge of table game rules, procedures, and casino operations
Ability to make sound decisions under pressure
Proficiency in Microsoft Office and casino management systems
What We Require
High School Diploma or GED
5+ years of Casino Table Games management or related experience
Ability to obtain and maintain a Gaming License
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Worksite address
hampton, NH, 03842, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.