About this opportunity
Catawba-Two-Kings-Casino lists this Casino Resort Front Office Director opportunity in kings mountain, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Catawba-Two-Kings-Casino is seeking an accomplished Front Office leader to oversee Front Desk, Bell Services, PBX, Room Control, Night Audit, and VIP Services. You will manage third-party valet, ensure room readiness with Housekeeping/Engineering, and drive guest satisfaction to AAA 4-Diamond levels.
You will lead staffing, SOP development, and KPI-driven performance while coordinating with Revenue Management on inventory and upsell initiatives.
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Worksite address
kings mountain, NC, 28086, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.