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HMSA

Category Manager, Healthcare Operations

honolulu, HI

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Job description

Category Strategy and Planning

Partner with the Chief Procurement Officer (CPO) and operations leadership to develop multi-year category strategies for Healthcare operations vendors.

Lead execution of operations vendor strategy, ensuring alignment with enterprise architecture, digital transformation, and cybersecurity priorities.

Coordinate with operations leadership on vendor demand planning, technology roadmaps, product lifecycles, and modernization efforts.

Conduct market research and stay up to date with current trends across operational vendors and products.

Identify cost optimization, rationalization, standardization, and risk mitigation opportunities.

Strategic Sourcing and Contracting

Lead sourcing, competitive events (RFx), and negotiation of complex healthcare operations contracts ($1M-$5M+) including requirements definition, supplier evaluation, and award recommendations.

Structure and negotiate commercial terms (PMPY, tiered pricing, FTE-based, shared savings, performance-based models).

Ensure strong contractual language including SLAs, KPIs, auditing, data privacy, regulatory compliance, etc.

Drive renewals, amendments, and re-negotiations to optimize total cost of ownership.

Vendor Governance and Performance Oversight

Provide vendor oversight for Health Operations suppliers, owning commercial performance of vendors, including cost, value realization, and contract adherence.

Partner with business owners and/or vendor managers to ensure alignment between financial outcomes and operational performance.

Partner with Vendor Managers and Health Operations owners to ensure governance, QBRs, continuous improvement, and issue resolution.

Support privacy, cybersecurity, thirdparty risk, and regulatory compliance assessments.

Identify opportunities for cost recovery, demand management, and contract re-baselining.

Financial and Value Management

Analyze health operations vendor spend and utilization trends to identify savings opportunities; deliver and track quantifiable cost savings, cost avoidance, and value creation across health operations spend.

Validate pricing structures and ensure invoice accuracy and budget impacts.

Develop business cases for contract decisions, sourcing decisions, vendor consolidations, and vendor transitions.

Support medical cost containment initiatives, budget cycles, forecasting, and health operations investment planning.

Stakeholder and Cross-Departmental Collaboration

Serve as strategic advisor to healthcare operations leadership.

Partner with Legal, Compliance, Finance, IT, and Risk Management throughout sourcing lifecycle.

Educate business stakeholders on procurement governance, contract requirements, vendor best practices, and policy.

Influence stakeholders toward enterprise-aligned vendor decisions.

Performs all other miscellaneous responsibilities and duties as assigned or directed.

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