About this opportunity
Safe Life Home Health Care lists this CCP Program Supervisor IDoA CCP Program Experience Required opportunity in lombard, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Location: Lombard IL
About Us
Safe Life Home Healthcare, LLC, established in 2010, is a premier 4-star patient satisfaction organization serving the greater Chicago area. With over a decade of excellence in skilled nursing and home health services, we've built a reputation for delivering exceptional patient care through our dedicated team of healthcare professionals. Our commitment to quality has earned us recognition for outstanding patient outcomes and satisfaction scores.
Location: Lombard IL
About Us
Safe Life Home Healthcare, LLC, established in 2010, is a premier 4-star patient satisfaction organization serving the greater Chicago area. With over a decade of excellence in skilled nursing and home health services, we've built a reputation for delivering exceptional patient care through our dedicated team of healthcare professionals. Our commitment to quality has earned us recognition for outstanding patient outcomes and satisfaction scores.
Building on our success in home health, we're now expanding our service portfolio to include the Community Care Program (CCP), demonstrating our commitment to meeting the evolving needs of our community. At Safe Life, we believe in providing comprehensive care solutions that enable our clients to maintain their independence and quality of life in the comfort of their homes. Our expansion into CCP services reflects our mission to provide accessible, high-quality care to seniors and adults with disabilities throughout Illinois.
Position Overview
We're seeking an experienced Home Care Supervisor to lead our new CCP vertical while supporting existing operations. This role offers significant growth opportunities.
Key Responsibilities
Administrative Duties
Answer and transfer phone calls
Provide quality customer service
Maintain filing systems
Lead the establishment of CCP vertical
Build relationships with CCUs and community partners
Manage incoming client referrals
Staffing Responsibilities
Recruit, hire, and terminate employees
Conduct pre-service and in-service training
Coordinate client care (caseload of up to 50 clients)
Communicate with vendors regarding documentation and service deviations
Data Entry & Operations
Enter and maintain employee/client data accurately
Manage client assessments and visit reports
Ensure compliance with IDoA requirements
Integrate CCP operations with existing home health services
Supervisory Responsibilities
Create/update client and employee folders
Conduct quarterly evaluations
Process timesheets and manage payroll reportsSubmit accurate payroll data
Develop operational procedures for CCP services
Customer Service
Refer clients to appropriate programs
Assist with service applications
Respond to inquiries within 24 hours
Resolve client/employee issues efficiently
Required Qualifications
CCP supervision experience is a must.
Strong written/verbal English communication ( Knowledge of Spanish or any other language a plus)
Exceptional organizational abilities
Computer proficiency (Microsoft Office)
Prior office experience
Must pass Homecare Supervisor Certification (3 months)
Preferred Qualifications
Experience with the WellSky Personal Care platform (formerly Clear Care)
IDOA compliance knowledge
Home care operations experience
CCP program experience
Track record in scaling healthcare operations
Benefits
Salary: $50,000 - $60,000 annually
Health, dental, and vision insurance
401(k)
Paid time off
Flexible schedule
Schedule
Full-time (40 hours/week)
Day shift
On-site at Lombard, IL
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Worksite address
lombard, IL, 60148, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.