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Job description
Job Details: Location: 1537 Deerfield Parkway – Buffalo Grove, IL 60089. Salary Range: $24.00 – $28.60 hourly. Full‑time. Competitive Salary + Lucrative Bonus Structure.
Job Type: Full‑time.
Work Location: In person.
Are you an experienced retail sales manager, spa manager, or salon leader looking to grow your career in the beauty and wellness industry? Join European Wax Center, the nation’s leading expert in body waxing services, and lead a high‑performing team in delivering exceptional guest experiences.
Job Summary
As a Center Manager, you will oversee all aspects of daily operations at our European Wax Center location. You’ll be responsible for team leadership, sales performance, guest satisfaction, and operational excellence. This is a great opportunity for someone with a passion for beauty, strong leadership skills, and a drive to exceed goals.
Key Responsibilities
Lead and manage a team of Guest Service Associates and Licensed Wax Specialists
Drive center performance through sales goals, membership growth, and guest retention
Oversee scheduling, inventory, payroll, and daily operations
Ensure compliance with health and safety regulations and brand standards
Provide coaching, training, and performance feedback to team members
Resolve guest concerns with professionalism and care
Learn and develop a deep understanding of KPIs and speak to financial acumen
Qualifications
2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)
Strong sales background preferred
Proven ability to lead and motivate a team
Established history of managing multiple direct reports
Strong communication, organizational, and problem‑solving skills
Sales‑driven with a focus on customer service excellence
Flexible availability, including evenings and weekends
Growth mindset is key!
Benefits (subject to eligibility)
Competitive base salary + monthly performance bonuses
Paid time off (PTO) and holidays
Generous benefits package, including 401k with match, health, vision, dental, and more
Discounts on waxing services and retail products
Ongoing training and career development opportunities
Supportive, empowering, and inclusive work environment
Perks
Daily Pay
Employee Assistance Program
Team Member Assistance Fund
Culture Committee – Have fun while being the best!
Referral Bonus – Generous incentive to hire all roles!
Why Join European Wax Center?
We’re more than just waxing—we’re a place where confident, empowered people thrive. Be part of a brand that values growth, teamwork, and helping guests feel their best.
Additional Qualifications
Understands the business of Revealing Beautiful Skin and is able to utilize Key Performance Indicators to drive positive business performance
Places the guest first, coaches Associates to connect with our guests, builds brand loyalty and establishes a loyal guest base through behavior, product presentation and service
Is self‑motivated and a go‑getter. Is accountable, punctual, organized, and reflects the Brand
Leads and inspires by example, regularly encourages fact‑based solutions and celebrates the success of others
Will have an open and flexible schedule
Ability to communicate effectively through written and verbal interactions
Ability to learn and operate a POS system
Ability to climb, reach, bend and lift up to 30 pounds frequently and 50 pounds occasionally
Ability to stand and work on the floor for extended periods of time – 80% or more of total shift
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Worksite address
buffalo grove, IL, 60089, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.