About this opportunity
Anchor Point Management Group lists this Center Manager - (Gurnee Grand Ave Shopping Ctr) opportunity in gurnee, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Details
Job Location: 6447 Grand Ave - Gurnee, IL 60031
Salary Range: $22.00 - $24.00 Hourly
Job Type: Full-time
Work Location: In person
Are you an experienced retail sales manager, spa manager, or salon leader looking to grow your career in the beauty and wellness industry? Join European Wax Center, the nation’s leading expert in body waxing services, and lead a high-performing team in delivering exceptional guest experiences.
Job Summary
As a Center Manager, you will oversee all aspects of daily operations at our European Wax Center location. You’ll be responsible for team leadership, sales performance, guest satisfaction, and operational excellence. This is a great opportunity for someone with a passion for beauty, strong leadership skills, and a drive to exceed goals.
Key Responsibilities
Lead and manage a team of Guest Service Associates and Licensed Wax Specialists
Drive center performance through sales goals, membership growth, and guest retention
Oversee scheduling, inventory, payroll, and daily operations
Ensure compliance with health and safety regulations and brand standards
Provide coaching, training, and performance feedback to team members
Resolve guest concerns with professionalism and care
Learn and develop a deep understanding of KPIs and financial acumen
Qualifications
2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)
Strong sales background preferred
Proven ability to lead and motivate a team
Established history of managing multiple direct reports
Strong communication, organizational, and problem‑solving skills
Sales‑driven with a focus on customer service excellence
Flexible availability, including evenings and weekends
Growth mindset
Additional Skill & Physical Requirements
Understands the business of Revealing Beautiful Skin and is able to utilize Key Performance Indicators to drive positive business performance
Places the guest first and coaches associates to connect with guests, building brand loyalty through behavior, product presentation, and service
Is self‑motivated and a go‑getter; accountable, punctual, organized, reflecting the brand
Leads and inspires by example, regularly encouraging fact‑based solutions and celebrating the success of others
Will have an open and flexible schedule
Ability to communicate effectively through written and verbal interactions
Ability to learn and operate a POS system
Physical requirements: ability to climb, reach, bend and lift up to 30 pounds frequently and 50 pounds occasionally; ability to stand and work on the floor for extended periods – 80% or more of total shift
Benefits (subject to eligibility)
Competitive base salary + monthly performance bonuses
Paid time off (PTO) and holidays
Generous benefits package, including 401(k) with match, health, vision, dental, and more
Discounts on waxing services and retail products
Ongoing training and career development opportunities
Supportive, empowering, and inclusive work environment
Perks
Daily Pay
Employee Assistance Program
Team Member Assistance Fund
Culture Committee – have fun while being the best
Referral Bonus – generous incentive to hire all roles
Why Join European Wax Center?
We’re more than just waxing—we’re a place where confident, empowered people thrive. Be part of a brand that values growth, teamwork, and helping guests feel their best.
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Worksite address
gurnee, IL, 60031, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.