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NORTH AMERICAN WAX COMPANY LLC

Center Manager - (New Lenox Twn Cntr 1317)

new lenox, IL

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Job description

Job Details

Job Location: 521 E Lincoln Hwy - New Lenox, IL 60451

Salary Range: $24.00 - $28.00 Hourly

Full-Time | Competitive Salary + Lucrative Bonus Structure

Job Type: Full-time

Work Location: In person

Job Summary

As a Center Manager, you will oversee all aspects of daily operations at our European Wax Center location. You’ll be responsible for team leadership, sales performance, guest satisfaction, and operational excellence. This is a great opportunity for someone with a passion for beauty, strong leadership skills, and a drive to exceed goals.

Key Responsibilities

Lead and manage a team of Guest Service Associates and Licensed Wax Specialists

Drive center performance through sales goals, membership growth, and guest retention

Oversee scheduling, inventory, payroll, and daily operations

Ensure compliance with health and safety regulations and brand standards

Provide coaching, training, and performance feedback to team members

Resolve guest concerns with professionalism and care

Learn and develop a deep understanding of KPI’s and speak to financial acumen

Qualifications

2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)

Strong sales background preferred

Proven ability to lead and motivate a team

Established history of managing multiple direct reports

Strong communication, organizational, and problem‑solving skills

Sales‑driven with a focus on customer service excellence

Flexible availability, including evenings and weekends

Growth mindset is key!

Benefits (subject to eligibility)

Competitive base salary + monthly performance bonuses

Paid time off (PTO) and holidays

Generous benefits package, including 401k with match, health, vision, dental and more!

Discounts on waxing services and retail products

Ongoing training and career development opportunities

Supportive, empowering, and inclusive work environment

Perks

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee – Have fun while being the best!

Referral Bonus – Generous incentive to hire all roles!

Why Join European Wax Center?

We’re more than just waxing—we’re a place where confident, empowered people thrive. Be part of a brand that values growth, teamwork, and helping guests feel their best.

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Worksite address

new lenox, IL, 60451, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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