About this opportunity
Tier1usa lists this Center Operations Director - Greenbelt opportunity in greenbelt, Maryland. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Description
Soar Autism Center is building a network of interdisciplinary clinics where children with autism and their families receive life‑shaping services that support them to thrive. We prioritize early intervention, comprehensive supportive services, and positive, developmentally‑appropriate learning that meets the needs of each unique child and family. Specifically, we focus on integrated autism care and a play‑based model of applied behavior analysis (ABA) based on the principles of the Early Start Denver Model.
Responsibilities
Running a High‑Performing Center
Acting as the local owner of performance against forecasted goals, including budget, utilization, and efficiency
Driving strong execution of Soar’s operating systems (scheduling, staffing, billing efficiency, cleanliness, parent communication, etc.)
Partner with market and regional leadership to identify opportunities, solve problems, and continuously improve how the center runs
Lead with calm, clarity, and professionalism in a fast‑paced environment
Creating an Exceptional Family Experience
Owning all parts of the non‑clinical experience for caregivers
Building strong, supportive relationships with caregivers and ensuring clear, timely communication
Driving strong attendance, engagement, and client satisfaction (NPS)
Delivering a smooth onboarding for new families
Managing the front desk and providing a warm welcome to clients, prospective clients and teammates
Preparing families for diagnostics, assessments, and transitions with confidence and clarity
Leading and Developing People
Serving as the primary people leader for local staff, including clinicians and support team members
Coaching, developing, and motivating team members
Partnering closely with the lead clinician to support clinical excellence, team morale, and retention
Acting as a trusted point of escalation and support for staff, knowing when to solve and when to elevate
Who this role is great for
You’re early‑to‑mid career but already trusted with real responsibility
You enjoy running things, solving problems, and working with people
You’re detail‑oriented and big‑picture oriented
You want a role where performance matters and growth is earned
You’re motivated by mission—but also by learning, ownership, and career trajectory
Qualifications/Education
Require previous people management experience, leading high‑performing teams of 8‑10 or more people.
Require 2‑3+ years of managing strong operations
What We Offer
Starting base salary of $80,000.00 - $100,000.00/year with annual bonus potential of up to $32,000 based on center and individual performance.
Student loan repayment and tuition reimbursement benefits
Priority access for in‑network mental health support through our partnership with Sol Mental Health
Tons of support from our multidisciplinary team
Direct exposure to senior leaders and multi‑site operators
A collaborative, high‑accountability environment where strong performers grow quickly
The chance to build something meaningful—while building your career
Soar Autism Center is committed to diversity and inclusion at all levels. As an equal opportunity employer, we strictly prohibit discrimination or harassment and welcome applicants of all backgrounds, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other protected characteristics.
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Worksite address
greenbelt, MD, 20771, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.