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Job description
Job TitleEssential Functions:Clinical responsibilities include patient triage (weight, blood pressure, temperature readings, updating medication list and obtaining and documentation of chief complaint).Responsible for electronic patient prescription services including communication with pharmacies and verification of all medical prescriptions.Must be knowledgeable of EMR.Answers telephone, screens calls, retrieves voicemails, returns patient calls.Responsible for pre-certing requirements for all procedures.Responsible for calling patients in regards to lab results.Responsible for maintaining daily logs.Answers questions regarding patient appointments and testing.Responsible for communication with patients regarding patient information and education regarding procedure preps.Responsible for scheduling procedures and certain medical tests and referral appointments by scheduling dates, times and locations, coordinating and rescheduling as necessary.Responsible for scheduling appointments, verifying all necessary information such as demographics and insurance information in the patient medical record or file.Assists other staff as directed.Responsible for other job functions as directed.Knowledge of nursing principles and protocols and all aspects of medication names and prescribing.Knowledge of policies and procedures related to infection control, environmental safety and patient confidentiality as directed by HIPAA standards.Knowledge of medical chart reporting and records.Attends meetings as required.Skills/Abilities:Must be skilled in customer service and have a pleasant and courteous demeanor while dealing with all patients and callers.Must be well organized and detail organized and be able to work independently without much supervision.Must have skills in critical thinking, communication, influence and decision making.Must have the ability to work cooperatively as a member of office staff and teamMental/Physical Requirements:Daily standing, walking, squatting, bending, and maneuvering.May require lifting up to 50 poundsStress can be triggered by workload and difficult patternsQualifications:Education:High School DiplomaMedical Assistant TrainingLicenses & Certifications:Current CPR CertificationCertified Clinical Medical Assistant Certification
Worksite address
morristown, TN, 37813, US
Who can apply
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