About this opportunity
Dermedix lists this Certified Medical Assistant opportunity in monsey, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Care Manager (Medical Assistant)Chronic Care Management (CCM)
Location : Remotely
Employment Type: Full-Time / or start Part time
Schedule : Monday–Friday | Daytime Business Hours or Evenings if preferred
Compensation : $22–35 per hour, based on experience
About Us
At Dermedix, we are dedicated to improving the health and quality of life of seniors through compassionate, patient-centered care. Every day, we help patients navigate complex chronic challenges, coordinate their care, and provide treatment at their bedside, at home, or in a facility Throughout Wisconsin, we help them access the support they need to live healthier, less painful, and more independent lives.
We are building a new Chronic Care Management (CCM) division dedicated to helping patients living with multiple chronic conditions receive proactive, compassionate, and personalized care between office visits.
Our mission is to improve patients' quality of life, reduce unnecessary hospitalizations, and help patients successfully navigate the healthcare system through education, care coordination, and ongoing support.
We're looking for someone who is excited to help build a growing program while making a meaningful impact on the lives of our patients every day.
Position Summary
As a Care Manager, you will serve as the primary point of contact for a panel of patients with chronic medical conditions.
Unlike a traditional Medical Assistant role, this position focuses on building long-term patient relationships, coordinating care, providing education, and helping patients stay engaged in their healthcare.
Working under the supervision of a Nurse Practitioner, you will collaborate with physicians, specialists, pharmacies, caregivers, home health agencies, and community resources to ensure patients receive coordinated, high-quality care.
This role is ideal for someone who enjoys talking with patients, solving problems, staying organized, and making a genuine difference in people's lives.
Primary Responsibilities: Patient Engagement
Conduct monthly Chronic Care Management (CCM) phone visits
Build trusting, long-term relationships with patients and caregivers
Educate patients regarding chronic conditions, medications, and treatment plans
Encourage patients to actively participate in managing their health
Identify barriers to care and help patients overcome them
Support patients in achieving individualized health goals
Care Coordination
Assist in developing, maintaining, and updating individualized care plans
Coordinate care with primary care providers, specialists, pharmacies, caregivers, home health agencies, and community resources
Assist with medication reconciliation and promote medication adherence
Schedule follow-up appointments and facilitate referrals when appropriate
Support continuity of care following hospitalizations or significant changes in health status
Clinical Support
Monitor patient progress through regular communication
Recognize changes in patient condition and promptly communicate concerns to the supervising Nurse Practitioner
Escalate clinical issues requiring provider evaluation
Support chronic disease management initiatives
Documentation & Compliance
Accurately document all patient interactions in the electronic medical record
Maintain Medicare-compliant CCM documentation
Update patient care plans and health records
Maintain patient confidentiality and HIPAA compliance
Participate in quality improvement initiatives and program development
Required Qualifications
Certified Medical Assistant (CMA) or Medical Assistant with relevant healthcare experience. (RN/LVN is a +)
Minimum of 2 years of clinical experience in primary care, internal medicine, family medicine, geriatrics, home health, or a related healthcare setting preferred
Excellent verbal and written communication skills
Strong organizational and time-management abilities
Comfortable speaking with patients by phone throughout the day
Strong computer skills and experience with electronic medical records
Ability to manage multiple priorities while maintaining attention to detail
Ability to work independently while collaborating with a multidisciplinary healthcare team
Passion for helping patients improve their health and quality of life
Preferred Qualifications
Experience with Chronic Care Management (CCM), Remote Patient Monitoring (RPM), Transitional Care Management (TCM), or care coordination
Experience coordinating care across providers and healthcare settings
Familiarity with care management software and electronic medical records
Bilingual candidates are encouraged to apply
Position Details
Full-time position/ Posable to start part-time
Monday–Friday schedule
Daytime business hours / Or Evenings if the candidate prefers
Remote or hybrid work, depending on organizational needs
Reports directly to a supervising Nurse Practitioner
Opportunity to help build and shape a growing Chronic Care Management program
What We Offer
Competitive hourly compensation of $22–35 per hour, based on experience
Monday–Friday schedule with no evenings, weekends, or on-call responsibilities
Comprehensive training in Chronic Care Management and Medicare care coordination
Direct mentorship and clinical support from an experienced Nurse Practitioner
Opportunity to develop expertise in one of healthcare's fastest-growing specialties
Opportunity to help build a new healthcare program from the ground up
A collaborative, supportive, and patient-focused work environment
Professional growth opportunities as our organization continues to expand
Annual performance review with opportunities for compensation growth based on performance
We're looking for someone who genuinely enjoys building relationships with patients. If your favorite part of being a Medical Assistant is helping people not just rooming patients this may be the perfect role for you.
Experience:
MA or CMA/LVN/RN: 2 years (Required)
Language:
English (Required)
Location:
United States (Required)
Work Location: Remote
Worksite address
monsey, NY, 10952, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.