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Job description
Certified Medical Assistant (CMA)The Certified Medical Assistant (CMA) is a clinical professional who supports physicians and clinical staff in delivering safe, efficient patient care in a fast-paced clinic environment. This role performs administrative and clinical duties within CMA scope of practice while supporting patient throughput, accurate documentation, regulatory compliance, and quality clinical outcomes. This position is located in Rockingham, NC.Clinical Patient CareAssist patients by providing information, support, and professional customer serviceVerify patient information, obtain medical histories, confirm visit purpose, allergies, medications, and vital signsPrepare patients for examinations and procedures, including explaining treatments and obtaining proper consentsAssist physicians with in-office procedures, injections, wound care, suture/staple removal, and post-operative follow-upAdminister medications as directed by the provider and within CMA scope of practiceClinical Workflow & DocumentationDocument patient care, treatments, injections, and education accurately in the EMR (TouchWorks)Ensure documentation supports appropriate coding and charge capture per clinic policyManage administrative tasks including patient communications, reports, and daily clinical workflowsRespond to prescription refill requests per provider directionRecognize and respond to medical emergencies according to clinic policySafety, Compliance & EnvironmentMaintain sterile technique, follow universal precautions, and comply with OSHA and safety regulationsClean and maintain exam rooms, equipment, and supplies; properly dispose of biohazard materialsEnsure patient and staff safety, including safe patient transport and assistance with ambulationCharacteristicsDemonstrates professionalism, reliability, and strong interpersonal skillsTactful, empathetic, and sensitive to patient needsDemonstrates professional and effective communication in person and via phoneExercises sound judgment, maintains strict confidentiality, and establishes credibility with physicians, staff, and patientsOrganized, resourceful, able to multitask, and takes initiativeFocused on quality improvement and cost-efficient careCollaborates effectively within a multidisciplinary clinical teamProfessional appearance and demeanorQualificationsGraduation from an accredited Medical Assisting programCurrent Certified Medical Assistant (CMA) credential in good standingCurrent Basic Life Support (BLS) certificationKnowledge of infection control, sterile technique, and clinic-based health and safety precautionsAbility to use and apply medical terminology accuratelyDemonstrated understanding of clinical workflows and patient care protocolsStrong communication skills with patients and external parties in a courteous and professional mannerPhysical RequirementsSitting: OccasionallyStanding: FrequentlyWalking: FrequentlyCarrying/Lifting: Occasionally (up to 35 pounds)Stooping/Kneeling: FrequentlyOther: N/A
Worksite address
rockingham, NC, 28379, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.