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Job description
Certified Medical AssistantJoin the team at Novant Health Plastics & Reconstructive Surgery in Asheville, where you'll play a key role supporting both the administrative and clinical operations of a busy specialty practice. This position is ideal for a Certified Medical Assistant who enjoys variety, thrives in a fast-paced environment, and is comfortable balancing patient-facing clerical responsibilities with hands-on clinical support.In this role, you'll spend a significant portion of your day supporting front-office operations, including answering phones, scheduling appointments, coordinating patient communications, assisting with insurance authorizations, and ensuring a seamless patient experience. You'll also provide clinical support as needed, including rooming patients, obtaining vital signs, preparing patients for visits and procedures, and performing phlebotomy.Why Novant Health?Support experienced providers delivering advanced plastic and reconstructive careBuild meaningful relationships with patients throughout their treatment and recoveryWork in a collaborative, team-focused environment dedicated to exceptional outcomesBe part of an organization that values diversity, inclusion, and professional growthWhy Novant Health?Be part of a collaborative, patient-centered specialty practiceDevelop skills beyond traditional clinical responsibilities through cross-training opportunitiesWork alongside experienced providers delivering reconstructive and cosmetic careEnjoy a supportive culture focused on teamwork, growth, and exceptional patient experiencesIf you're looking for a role that combines strong patient interaction, administrative coordination, and clinical support, we'd love to hear from you.What You'll DoAnswer and manage incoming patient calls with professionalism and compassionSchedule appointments and coordinate follow-up careLearn and assist with insurance authorizations and referral processesSupport patient registration, documentation, and administrative workflowsRoom patients and collect medical histories and vital signsPerform blood draws and other clinical duties as neededCollaborate closely with providers and teammates to ensure efficient clinic operationsDeliver a remarkable patient experience during every interactionWhat We're Looking ForEducation: High School or GED, required. Candidates will provide proof of current certification from one of the approved certifying registries including:CMA with the American Association of Medical Assistants (AAMA)CCMA with the National Health Career Association (NHA)RMA with the American Medical Technologists (AMT)American Registry of Medical Assistants (NHCWA)National Center for Competency Testing (NCCT)National Association for Health Professionals (NAHP)American Allied Health (AAH) RMA with the American Registry of Medical Assistants (ARMA)If a candidate is not currently certified, they must obtain certification or registration by the end of the sixth month of their hire and sign an education agreement.Experience: Previous work in a medical office, preferred.Licensure/Certification:Current certification, or ability to obtain within 6 months of hire as CMA, RMA or CCMA, requiredRefer to Life Support Training Policy NH-HR-3096Current State Drivers License (Palliative Care Only), requiredAdditional Skills/Requirements (required): Ability to successfully complete generic and department specific skills validation and competency testing.Why Choose Novant Health?At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.Job Opening ID
Worksite address
asheville, NC, 28801, US
Who can apply
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