Change Management and Adoption Consultant

Job description

What You Will Do:

The Change Management and Adoption Consultant will be responsible for supporting our client with their electronic health record (EHR) implementation. This position will help prepare end users for the new EHR through on site support utilizing change management and training tools. You will be the go-to resource for new users of the system, providing them change management tools and resources, analyzing workflows end-to-end, answering questions, solutioning problems, and helping users get set for success when the new system is live. Establishing and maintaining relationships with stakeholders across the landscape will be critical in ensuring alignment with program objectives. This position will be instrumental in supporting training, change management, go-live, and sustainment activities. The candidate will support the development of work products and deliverables; establish relationships with primary clients and stakeholders; and identify opportunities to improve processes. The candidate will also support business development across the Department of Veterans Affairs account team. Support change management implementation and execute the overarching change management strategy Deliver change management communication to inform the organization of the OCM program and upcoming organizational change Provide insight and manage coordinated change impacts across the impacted organizations /personas Support pre-go-live activities including training and adoption events Guide client conversations towards effective outcomes Educate business partners about the value of change management and engage the community of change practitioners across the organization Build relationships with your service line staff to ensure you are a key POC for them throughout the weeks leading up to go live Work with clients and team to identify opportunities for improvement Develop slide decks / presentations Collaborate with stakeholders to track progress on initiatives and workstreams

What You Will Need:

Must be U.S. citizen and be able to obtain a Public Trust clearance

Minimum of Bachelor's Degree Minimum 3-5 (5+ years preferred) of change management or training experience

Ability to work 12-hour shifts on site during pre- and post go-live activities

Experience working directly in the Oracle Health/Cerner EHR as a clinician, administrative staff, or other end user

Knowledge of the use of Microsoft Office Products and related applications

Demonstrates abilities and success with identifying and addressing client needs: actively participating in client discussions and meetings; communicating a broad range of firm services; preparing concise, accurate documents

Must be organized, self-motivated and able to multitask in a fast paced and dynamic work environment

Demonstrated ability to excel both independently and as a team member in a lively, collaborative environment

Excellent written and verbal communication skills, including ability to present to executive leadership

Ability to managing deadlines and recurring deliverables

***** MUST BE WILLING TO TRAVEL UP TO 75-100%*****

What Would Be Nice To Have:

Advanced degree in Public Health, Health Administration, Organizational Change Management or Business Administration

Experience in health care information technology (HCIT) consulting with a major healthcare organization or large-scale IT transformation project

Experience as a clinician

PROSCI Change Management Certification

CCMP Certification

The annual salary range for this position is $89,000.00-$148,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time & Company Paid Holidays

Position may be eligible for a discretionary variable incentive bonus

Parental Leave and Adoption Assistance

401(k) Retirement Plan

Basic Life & Supplemental Life

Health Savings Account

Dental/Vision & Dependent Care Flexible Spending Accounts

Short-Term & Long-Term Disability

Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities

Skills Development & Certifications

Employee Referral Program

Corporate Sponsored Events & Community Outreach

Emergency Back-Up Childcare Program

Mobility Stipend

Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets. Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future. guidehouse.com

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

Job Family: Operational Effectiveness Consulting

Travel Required: Up to 75%+

Clearance Required: Ability to Obtain Public Trust

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Who can apply

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