Job description
Project Overview
Digital Shared Services, a Shared Health service, is advancing the transformation of healthcare delivery through the strategic use of information and communication technology (ICT). The initiative aims to enhance efficiency, standardization, and effectiveness of information management and digital processes across the provincial healthcare system.
Work Location
This role is fully remote within Canada. Work must not be conducted from outside Canada.
Engagement Type
Full-time (1 dedicated resource)
Privacy Requirements (PHI & PHIA)
The resource will not have custody or control of Personal Health Information (PHI)
The resource will not act as an Information Manager as defined under The Personal Health Information Act (Manitoba)
Position Summary
The Change Management Specialist will lead and execute organizational change strategies supporting large-scale healthcare transformation initiatives. This role requires deep expertise in change management methodologies, stakeholder engagement, and training development, with a strong focus on healthcare environments and digital transformation.
The successful candidate will work closely with project teams, clinical stakeholders, and leadership to ensure successful adoption of new systems, processes, and technologies.
Key Responsibilities
Develop and implement organizational change management (OCM) strategies aligned with project goals
Conduct stakeholder analysis and develop targeted communication plans
Lead change impact assessments and readiness evaluations
Design and execute communication, engagement, and adoption strategies
Develop training materials, curriculum, and learning strategies for diverse healthcare audiences
Deliver or coordinate end-user training and support post-implementation adoption
Collaborate with project managers and technical teams to align change activities with project timelines
Provide coaching and guidance to project teams and business leaders on change management practices
Facilitate workshops and engagement sessions across multiple stakeholder groups
Support implementation of standardized processes across healthcare organizations
Monitor adoption metrics and adjust strategies to improve outcomes
Mandatory Certifications (Pass/Fail)
Valid Prosci (ADKAR) Change Management Certification
Valid PRINCE2 Foundation or Practitioner Certification
Valid Six Sigma Certification
Required Skills & Experience
Organizational Change Management (Healthcare)
Minimum 10 years of experience leading change management initiatives in healthcare
Experience supporting implementation of:
Information technology systems
Process improvements
Business architecture transformations
Strong background in:
Stakeholder analysis
Targeted communications planning
Project Leadership & Delivery
Minimum 7 years of experience in a project management or team lead role
Proven ability to:
Develop project and change plans
Coach and mentor team members
Lead change activities across complex projects
Training & Learning Development
Minimum 6 years of experience developing training materials and curriculum
Experience supporting large-scale organizations (1000+ employees preferred)
Ability to design:
Role-based training
Process change learning programs
End-user adoption strategies
Healthcare Process Transformation
Minimum 3 years of experience supporting implementation of standardized staff scheduling processes across multiple healthcare organizations
Experience managing cross-organizational change and alignment
Specialized Healthcare Systems Experience
At least 1 year of experience with:
Patient safety systems
Critical incident reporting solutions
Minimum 2 years of experience implementing:
PROCURA mobile software in a homecare setting
Core Competencies
Strong knowledge of change management frameworks (e.g., ADKAR)
Excellent communication and stakeholder engagement skills
Ability to influence and drive adoption across diverse groups
Strategic thinking with strong execution capabilities
Facilitation and workshop leadership expertise
Analytical mindset with focus on measurable outcomes
Experience working in complex, regulated healthcare environments
Key Deliverables
Change management strategies and plans
Stakeholder analysis and communication plans
Training materials, curriculum, and user guides
Change impact and readiness assessments
Workshop materials and facilitation outputs
Adoption metrics and performance reports
Post-implementation support and continuous improvement recommendations
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.