About this opportunity
Brother USA lists this Chief Customer Care & Technical Support Leader — Americas opportunity in bridgewater, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Brother USA is seeking an accomplished executive to lead Customer Care and Technical Support across the Americas. The VP will define strategy, unify regional operations, and drive a scalable, best-in-class support ecosystem spanning on-shore, near-shore, and offshore teams.
The role includes transforming the customer experience through digital tools, AI, analytics, and a data-driven approach, with broad accountability for service quality, loyalty, and revenue impact.
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Worksite address
bridgewater, MA, 02324, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.