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Axiom Bank

Chief, Customer Contact Center & Fraud Operations

town of florida, NY

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Job description

Axiom Bank is seeking a VP to lead the Customer Contact Center and Fraud Operations, overseeing managers and teams to ensure stellar service delivery, robust fraud prevention, and strong controls. This role partners with risk, compliance, data and technology to protect customers and the bank.

The position requires extensive banking operations experience, leadership of multi-functional teams, and a deep understanding of customer service and fraud prevention.

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