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Addison Group

Chief Customer Experience & Belonging

phoenix, AZ

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Job description

Addison Group in Phoenix, AZ is seeking a senior leader to own and elevate the customer experience across all touchpoints in a luxury, high-touch environment. You will build a scalable care organization, define service standards, and partner with the Founder and executive team to embed belonging and loyalty.

The role demands 10+ years in guest experience or related fields and a proven track record leading customer-facing teams. Competitive compensation and comprehensive benefits are offered.

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Worksite address

phoenix, AZ, 85003, US

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