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Job description
NOVO is seeking a Director of Operations to build and optimize delivery systems across service desk, project delivery, onboarding, and capacity planning. You will drive standardization, metrics, and governance to scale operations with consistent customer experience.
The role partners with Sales, Finance, Accounting, Customer Success, Engineering, and delivery teams to reduce friction and improve visibility, implementing plays, playbooks, and automation where appropriate.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.