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NYC Health + Hospitals

Chief Experience Officer: Patient & Staff Experience

new york, NY

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Job description

NYC Health + Hospitals Community Care seeks a Care Experience Officer to lead the strategic planning and execution of patient experience and staff engagement initiatives across the system. You will oversee programs, policies, and procedures, aligning them with the organization’s mission and ICARE values.

You will guide culture change, partner with executives and HR, and drive data-driven improvements in care experience, patient satisfaction, and staff engagement across Brooklyn, Manhattan,

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Worksite address

new york, NY, 10261, US

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