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Complete Care, Inc.

Chief Growth and Strategy Officer

toms river, NJ

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Job description

The Chief Growth & Strategy Officer serves as the executive leader responsible for developing and executing Complete Care's enterprise growth strategy. This executive is accountable for creating and leading one integrated Growth organization by aligning Business Development, Marketing, Brand, Communications, Digital Strategy, Market Intelligence, Public Relations, and Strategic Partnerships under a shared vision, common priorities, unified performance metrics, and a single enterprise growth strategy. Working in close partnership with Operations and Executive Leadership, the Chief Growth & Strategy Officer identifies growth opportunities, strengthens market position, expands referral and partnership networks, enhances brand reputation, and drives sustainable occupancy growth through data-driven strategy, innovation, and organizational alignment. This role ensures every growth initiative is measurable, operationally aligned, and directly supports Complete Care's long-term success.

Major Duties and Responsibilities of Chief Growth and Strategy Officer

Develop and execute the organization's enterprise growth strategy

Provide executive leadership for Business Development, Marketing, Brand, Communications, Digital Marketing, Market Intelligence, Public Relations, and Growth Strategy

Create and lead one integrated Growth organization with shared priorities, unified performance metrics, and accountability

Lead market intelligence and competitive analysis to identify opportunities for growth

Evaluate new market opportunities, service line expansion, strategic partnerships, and other growth initiatives

Develop long-term enterprise growth strategies aligned with organizational priorities.

Partner with Operations to develop market-specific growth strategies

Collaborate with Operations to remove barriers to census growth and align enterprise growth initiatives with operational execution

Oversee referral development, physician outreach, hospital relationships, and strategic partnerships

Oversee branding, public relations, digital strategy, website, social media, and reputation management

Develop and maintain an executive growth scorecard measuring occupancy growth, referral conversion, marketing ROI, digital engagement, brand reputation, and pipeline development

Partner with Human Resources on recruitment marketing and employer branding

Identify emerging industry trends and evaluate innovative growth opportunities

Leverage technology, analytics, and AI to improve organizational growth and market competitiveness

Build, mentor, and develop high-performing leaders

Represent Complete Care with industry partners and community organizations

Participate in executive leadership, operational, census, financial, and strategic planning meetings

Support executive leadership with special projects and enterprise initiatives

Additional Assigned Responsibilities of Chief Growth and Strategy Officer

Promote a culture of compliance and ethical conduct

Maintain confidentiality of protected information

Support resident rights and quality initiatives

Participate in emergency preparedness activities

Complete required education and compliance training

Required Qualifications of Chief Growth and Strategy Officer

Bachelor's degree required; Master's degree preferred.

Minimum ten years of executive leadership experience

Healthcare or multi-site leadership experience preferred

Demonstrated success leading enterprise growth initiatives across Business Development, Marketing, Brand, Communications, or Strategy

Experience integrating multiple functional teams under one strategic vision

Strong strategic planning, financial, organizational, and change leadership skills

Leadership Competencies of Chief Growth and Strategy Officer

Executive Presence

Strategic Thinking

Business Acumen

Growth Mindset

Cross-Functional Leadership

Communication

Data-Driven Decision Making

Relationship Building

Innovation

Accountability

Servant Leadership

Team Development

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Worksite address

toms river, NJ, 08757, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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