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Keller Executive Search

Chief of Operations - DME

jasper, AL

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Job description

Our client seeks a visionary and strategic Chief Operating Officer (COO) to lead their Durable Medical Equipment (DME) division. This is for an established healthcare organization with multiple locations across the Southeast. The COO will be responsible for shaping and executing operational strategies that drive innovation, enhance customer outcomes, and position the company as a leader in the rapidly evolving healthcare industry.

Key Responsibilities

Strategic Leadership

Collaborate with the leadership team to define and execute long-term strategic vision

Identify and capitalize on emerging trends, technologies, and market opportunities

Drive business growth, innovation, and expansion into new markets

Build and maintain strategic relationships with joint venture hospital partners

Attend and present at board meetings for both the company and joint venture partners

Operational Management

Oversee daily operations of the DME business, ensuring smooth and efficient delivery of products and services

Develop and implement strategies to improve efficiency, cost-effectiveness, and service quality

Manage supply chain processes, including procurement, inventory management, logistics, and delivery

Work closely with the Senior VP of Operations to establish effective leadership structure

Ensure compliance with healthcare regulations (JCAHO, FDA, CMS, HIPAA, OSHA)

Financial Management

Participate in budget development and manage operational expenditures

Analyze financial data and operational metrics to identify improvement areas

Implement strategies to improve margins, reduce costs, and increase efficiency

Support business growth and expansion initiatives

Customer and Relationship Management

Champion a customer-first mindset throughout the organization

Ensure the company's customer service team follows best practices

Build and maintain relationships with key stakeholders, including healthcare providers, payers, and suppliers

Requirements

Education and Experience

Bachelor's degree in business administration, healthcare management, or related field

MBA or other relevant advanced degree preferred

5+ years of experience in operational leadership

DME industry experience strongly preferred

Experience in healthcare or medical equipment industry

Skills and Knowledge

Strong inventory and operations management expertise

Strategic, visionary leadership capabilities

Understanding of healthcare regulations and compliance requirements

Excellent communication and relationship-building skills

Financial acumen with budget management experience

Ability to work effectively with joint venture partners and hospital boards

Benefits

Location: Jasper (Alabama, with regional travel)

Work Arrangement: Hybrid with frequent travel to facilities

Compensation: Base salary $150,000-$200,000 with total compensation potential of $200,000-$250,000

Benefits: Comprehensive benefits package including healthcare, retirement plans, and bonus opportunities

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Worksite address

jasper, AL, 35504, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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