Chief of Staff

Job description

Chief Of Staff At Loman

The Chief of Staff at Loman will work directly with the CEO to drive execution across operations, field marketing, payroll, internal systems, and strategic initiatives while helping scale one of the fastest-growing AI companies in restaurant technology.

This is a highly cross-functional, AI-native operator role for someone who thrives in fast-moving startup environments and uses AI to create leverage, automate workflows, and improve organizational performance.

Loman AI is transforming how restaurants handle phone calls with an AI-powered voice platform built specifically for the restaurant industry. Our technology answers calls 24/7, takes orders, books reservations, answers menu questions, and integrates directly with restaurant POS and reservation systems to create a seamless guest experience. By eliminating missed calls and hold times, Loman helps restaurants increase revenue, improve operational efficiency, and deliver better hospitality at scale.

We're building one of the most advanced voice AI products in hospitality and partnering with restaurants ranging from independent operators to large multi-unit brands. Our team combines deep expertise in AI, SaaS, and restaurant technology with a fast-moving startup culture focused on innovation, execution, and customer impact. At Loman, you'll have the opportunity to help shape the future of how restaurants communicate with their guests while working on cutting-edge technology that solves real-world problems for one of the world's largest industries.

Loman is building the AI operating system for restaurants.

Our voice AI platform answers calls, takes orders, books reservations, handles FAQs, and integrates directly into restaurant operations 24/7. We're growing fast and looking for a highly operational, AI-native Chief of Staff to work directly with the CEO across every major function of the company.

This is not a traditional Chief of Staff role.

This is a force multiplier role for someone who thrives in ambiguity, moves fast, obsesses over execution, and can operate simultaneously across operations, recruiting, finance, payroll, field marketing, customer deployments, systems, and strategic initiatives.

You will sit at the center of the company and help scale Loman from startup velocity to category-defining company.

You will work directly with the CEO and leadership team to drive execution across the business.

One hour you may be redesigning operational workflows using AI agents. The next you may be managing payroll issues, launching a field marketing initiative, improving onboarding systems, helping close enterprise customers, standing up dashboards, coordinating recruiting pipelines, or fixing bottlenecks inside customer operations.

This role is ideal for someone who wants to become a founder, operator, or senior executive in the future.

You must be deeply operational, highly analytical, and extremely comfortable leveraging AI tools to increase speed and leverage across the company.

We are specifically looking for someone who is AI-native, not AI-curious.

Company Operations

Drive cross-functional operational execution across the business

Build and optimize systems, workflows, SOPs, and internal processes

Identify bottlenecks and implement scalable solutions

Run strategic initiatives directly for the CEO

Help establish operating cadence, reporting, and KPI accountability

AI-Powered Internal Systems

Implement AI workflows and automation across departments

Leverage tools like ChatGPT, Claude, Gemini, Cursor, Perplexity, Notion AI, Zapier, and agentic workflows to improve productivity

Design internal AI copilots and operational tooling

Create scalable AI-driven systems for onboarding, support, recruiting, analytics, and internal operations

Constantly identify opportunities to replace manual work with intelligent automation

Payroll & Business Administration

Oversee payroll coordination and operational finance workflows

Manage vendor relationships and operational tooling

Support budgeting, expense management, and reporting

Ensure operational accuracy and organizational rigor

Field Marketing & GTM Support

Coordinate field marketing initiatives, conferences, restaurant events, and customer activations

Help execute local market growth campaigns

Support sales operations and customer onboarding initiatives

Partner with GTM leadership to improve execution and visibility

Executive Operations

Act as an extension of the CEO

Help prioritize initiatives and manage company-wide follow-through

Prepare materials, reporting, dashboards, and strategic analyses

Coordinate leadership meetings and execution tracking

Drive accountability across teams

AI-Native Operator

You use AI reflexively in your daily work.

You are already using AI to:

Automate workflows

Summarize and synthesize information

Generate operational leverage

Build systems faster

Increase output quality and speed

Reduce repetitive work

Improve decision-making

You think in terms of systems, leverage, and automation.

You are likely the person teaching everyone else around you how to use AI effectively.

Experience

5+ years in operations, strategy, consulting, startup operations, Chief of Staff, business operations, or high-growth SaaS environments

Experience working inside fast-growing B2B SaaS startups strongly preferred

Experience supporting executives or founders in high-velocity environments

Strong operational and organizational leadership skills

Experience owning projects end-to-end with minimal oversight

You Might Be a Great Fit If You:

Are relentlessly resourceful

Move extremely fast without sacrificing quality

Thrive in ambiguity

Naturally identify operational inefficiencies

Have exceptional judgment and prioritization

Communicate clearly and directly

Love building systems and making organizations run better

Are obsessed with execution

Can context-switch rapidly across multiple functions

Have high ownership and low ego

Are deeply curious about AI and emerging technologies

Bonus Points

Experience in restaurant technology, hospitality tech, or vertical SaaS

Experience implementing AI automations or internal AI systems

Familiarity with payroll, HR operations, or finance operations

Experience with SQL, analytics, or no-code automation tools

Prior founder or startup experience

Experience scaling operational infrastructure from early-stage growth

What Success Looks Like

Within 90 days:

You've become a trusted extension of the CEO

Operational bottlenecks are identified and actively being solved

AI workflows are improving productivity across teams

Cross-functional execution is faster and more accountable

Internal systems are more scalable and organized

Leadership has significantly better visibility into company operations

Within 12 months:

You've helped build the operational backbone of one of the leading AI companies in restaurant technology

Why Join Loman

Build at the forefront of applied AI

Work directly with the founder and leadership team

Massive ownership and autonomy

High impact across every part of the company

Opportunity to shape the future of restaurant operations

Fast-moving, high-talent environment

Competitive compensation + equity

Salary

$100,000 - $180,000 per year

Worksite address

austin, TX, 78716, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.