waypointjobs

duet

Chief of Staff

new york, NY

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Job description

About Duet

About Duet: Duet is on a mission to transform primary care by empowering nurse practitioners (NPs) to own and operate their practices. By providing NPs with tailored products and services within a supportive setting, Duet is building the nation’s largest network of NP-owned practices, driving better outcomes for patients and communities.

Role Overview

We're hiring a Chief of Staff to work directly with the CEO and leadership team. We’re looking for a high-agency, scrappy operator who wants to own meaningful work from day one and hack solutions in a very fast-moving startup.

You\'ll spend your time on four areas: driving key external relationships forward, building repeatable content and processes using data and AI, helping the team stay organized and accountable, and picking up special projects that don’t have a clear home.

What You’ll Do

Stakeholder Relationships

Track and advance key external relationships, including payors, prospects, and channel partners, making sure follow-ups happen and conversations don\'t stall

Represent Duet directly in calls, emails, and meetings to move things forward without always needing the CEO in the room

Own the follow-through on partnership conversations: next steps, open questions, and the ongoing relationship-building that keeps deals progressing

Content, Data, and Communications

Build repeatable materials for different audiences — a payor deck reads differently than a partner proposal or a team memo, and you\'ll know the difference

Pull data from our CRM, databases, and internal analytics stack to answer questions and support key decisions

Use AI tools to automate repetitive reporting tasks, clean up data outputs, and accelerate the production of analysis and summaries

Support the CEO on company updates, customer communications, and external presentations

Operations and Rhythm

Own the weekly leadership team meeting: agenda, facilitation, and follow-through on action items

Help drive our OKR process each quarter — setting, tracking, and keeping the team accountable

Maintain our internal planning calendar: QBRs, offsites, all-hands

Special Projects

Lead time-sensitive projects that fall outside any single team\'s scope

Research new opportunities, competitive dynamics, or strategic questions and come back with a clear point of view

Support recruiting, team culture initiatives, and other priorities as we continue to grow

What we’re looking for

3–5 years of experience in a high-performance environment — top tier consulting, banking, or an early stage startup (Seed through Series B)

Exceptional relationship builder, knowing how to context switch and develop trust

Organized and reliable — you track what you commit to and close loops without being asked

AI-native in your workflow; you actively use tools like Claude or ChatGPT every day

Low ego, high ownership; you\'re comfortable with unglamorous work

Comfortable working with financial data and excel modeling without needing to rely on AI

Healthtech experience is a plus, not a requirement

This role is in-office in NYC.

Salary range: 120-140k + equity

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Worksite address

new york, NY, 10261, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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