waypointjobs

Product Pulse

Chief of Staff

san francisco, CA

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About this opportunity

Product Pulse lists this Chief of Staff opportunity in san francisco, California. Review the employer’s description below for duties, qualifications and application requirements.

Job description

About the Role

Our Client is hiring a Chief of Staff to be the CEO's right hand. The team is growing extremely fast and needs a force multiplier who can take strategic projects and run them end-to-end across growth, fundraising, hiring, expansion, customer success, and operational infrastructure.

You'd work directly with Zach (CEO) on whatever moves the needle most. Day‑to‑day shifts between customer‑facing work (onboarding, activation, support for Calm, Whisprflow, Locket, comparable), operational infrastructure builds (processes, automations, tools), and strategic projects (events, recruiting, growth initiatives). The goal is to do whatever it takes to help Helium 10x's revenue over the next 3 months.

What You'll Own

Strategic projects across growth, fundraising, hiring, and expansion (CEO's force multiplier)

Customer onboarding, activation, and support for Helium's enterprise customers

Operational infrastructure: build the processes, automations, and tools for the next 1,000 customers

Specs product improvements based on customer and team feedback

Special projects (growth, events, recruiting) that are strategically important

Requirements

Must‑Have

1-4 years of experience in a fast‑paced operations environment (startups, consulting, banking, comparable)

Demonstrated track record of building things, launching projects, and shipping on tight timelines

Brings order to chaos: organized, structural thinker who can turn a messy problem into a plan

Top 1% communicator: clear, well‑liked, navigates tricky high‑conflict situations with tact

Low ego: jumps on bugs, takes late‑night support tickets, does whatever it takes

Nice‑to‑Have

Background in a high‑intensity environment (consulting, banking, startup, sport, military)

Prior experience at an early‑stage startup

AI‑native daily usage: uses AI tools to 10x output while maintaining high standards

Strong academic signal (SAT/ACT score, top university)

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Worksite address

san francisco, CA, 94199, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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