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JMJ PHILLIP

Chief Operating Officer (COO)

charlotte, NC

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Job description

We are seeking an accomplished Chief Operating Officer (COO) to lead enterprise-wide operations and drive operational excellence across a growing, multi-site organization. This executive leadership role is responsible for developing operational strategies, improving efficiency, leading organizational transformation, and ensuring the successful execution of business objectives. The ideal candidate is a strategic, hands-on leader with extensive experience managing complex operations, fostering high-performing teams, and delivering sustainable business growth.

Position Responsibilities

Operational Leadership

Lead all operational functions to ensure the organization achieves quarterly and annual business objectives.

Develop and implement operational strategies that improve efficiency, scalability, and overall business performance.

Partner with executive leadership to align operational priorities with long-term corporate goals.

Establish and maintain an effective Management Operating System (MOS).

Strategic Planning & Execution

Develop and execute operational roadmaps supporting organizational growth.

Monitor key performance indicators and operational metrics to drive informed decision-making.

Evaluate business performance and implement corrective actions where needed.

Build processes that support sustainable growth and operational excellence.

Multi-Site Operations Management

Oversee operations across multiple facilities while promoting consistency and standardization.

Support site leadership through coaching, performance management, and operational guidance.

Improve collaboration between locations to maximize efficiency and resource utilization.

Ensure alignment of operational priorities across the organization.

Operational Excellence & Continuous Improvement

Drive Lean, quality, and continuous improvement initiatives throughout the organization.

Develop standardized procedures, best practices, and performance management systems.

Improve production efficiency, quality performance, and customer satisfaction.

Foster a culture focused on accountability, innovation, and operational excellence.

Supply Chain & Engineering Leadership

Provide leadership for supply chain, manufacturing engineering, logistics, maintenance, and quality functions.

Ensure operational resources are aligned with customer demand and business objectives.

Improve planning processes to optimize production and delivery performance.

Support engineering initiatives that improve operational capabilities.

Technology & Systems Management

Guide enterprise technology and IT initiatives supporting operational performance.

Drive implementation of systems that improve visibility, reporting, and business efficiency.

Support digital transformation and operational modernization efforts.

Promote data-driven decision-making throughout the organization.

Organizational Development & Change Management

Lead organizational transformation initiatives that strengthen culture and improve performance.

Promote accountability, collaboration, and customer-focused leadership.

Build strong leadership teams capable of supporting future organizational growth.

Champion continuous improvement and organizational development.

Business Growth & Corporate Development

Support mergers, acquisitions, and business expansion initiatives.

Collaborate with executive leadership on strategic investments and partnerships.

Strengthen operational capabilities to support long-term growth objectives.

Build scalable operational infrastructure for future expansion.

Prerequisites

Bachelor's degree in Industrial Engineering, Manufacturing Engineering, Business Administration, or a related discipline.

MBA or advanced business degree is highly desirable.

20+ years of progressive leadership experience in operations management.

Extensive experience leading multi-site manufacturing or industrial operations.

Strong background in operational excellence, Lean manufacturing, quality systems, logistics, and supply chain management.

Demonstrated experience leading organizational transformation and change management initiatives.

Strong analytical, financial, and business planning capabilities.

Experience managing cross-functional executive leadership teams.

Excellent communication, leadership, and strategic planning skills.

Willingness to travel domestically and internationally as required.

Certifications (Preferred, but not Required)

Lean Six Sigma Black Belt

Project Management Professional (PMP)

Certified Supply Chain Professional (CSCP)

Certified Manager of Quality/Organizational Excellence (CMQ/OE)

APICS Certification

Executive Leadership or Operational Excellence Certification

What the Role Offers

Salary: $275,000 – $325,000 annually

Executive leadership opportunity with significant organizational impact.

Opportunity to shape long-term operational strategy and business growth.

High visibility within executive leadership and corporate decision-making.

Collaborative leadership environment focused on innovation and continuous improvement.

Professional growth with opportunities for future executive advancement.

Comprehensive benefits package and executive-level compensation.

Why Charlotte?

Charlotte is one of the nation's fastest-growing business centers, offering a dynamic economy, excellent transportation infrastructure, and access to a highly skilled workforce. The region provides an outstanding balance of career opportunities, affordability, vibrant cultural attractions, and outdoor recreation, making it an ideal location for executive leaders seeking both professional success and an exceptional quality of life.

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Worksite address

charlotte, NC, 28245, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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