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Job description
For our client, we are seeking a Chief Operations Officer, Wholesale & Specialty to join the team of a leader in the Finance & Insurance space.
This executive will lead the operating model for a wholesale and specialty insurance business, with a focus on scaling performance, improving service delivery, and aligning operations with growth objectives. The role partners closely with senior leadership, technology, underwriting, and other cross-functional teams to drive process discipline and organizational clarity. It will also help advance an AI-enabled operating approach that improves speed, quality, and transparency across the business.
Location: New York, NY - US based candidates only, no visa sponsorship available
Compensation: $317,000 - $387,000 annually
Responsibilities
Own the operating model across regions and workflows
Set a forward-looking vision for an AI-enabled operating model
Lead initiatives to improve speed and quality in operations
Drive transparency and clarity in organizational processes
Oversee technology alignment with business priorities
Modernize underwriting workflows and automation through AI
Enhance broker and underwriter experience by improving service outcomes
Qualifications
Bachelor's degree in Business Administration, Insurance, Information Technology, or a related field
10+ years of insurance operations experience with a focus on wholesale and specialty insurance
Expertise in underwriting processes and IT systems
Demonstrated fluency with AI, including identifying high-value use cases and scaling AI workflows
Proven track record driving large-scale organizational change
Strong understanding of insurance business plans and growth objectives
Experience fostering process efficiency and defining operational excellence
Benefits
High-performing integrated Operations/IT/Data organization
Opportunity for mentorship and development
Culture of empowerment and continuous improvement
Collaboration with senior leadership across multiple departments
Participation in quarterly business reviews and P&L meetings
Our client is an equal opportunity employer. We encourage you to apply even if you don't meet every qualification-your background could be exactly what this team needs.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.