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Job description
The Technical Expert III (TE III) is a Child Welfare subject matter expert working collaboratively with other TEs and project leadership, responsible for ensuring the design and delivery of technical assistance (TA) and deliverables. As a technical specialist, - subject matter expert, and team leader, the TE III, in addition to design and delivering TA, may hold responsibility for supervision, coaching, and guiding staff and team members in the support and implementation of effective, high- quality TA and communication with the JBS client per established project guidelines.
Fundamental Requirements: This Technical Expert Role is focused on four primary areas: 1) leading project special initiatives and priority area activities, 2) coordinating a consultant pool of project and general subject matter experts, 3) planning and implementing staff and consultant preparation, and 4) facilitating key meetings and forums through a human centered design approach. The TE III must have extensive professional experience in child welfare. They must also possess a passionate commitment to using data and analytics to generate innovative, consumer-centric design, decision-making, peer and family engagement, and delivery of effective and efficient technical assistance. The TE III, must demonstrate an understanding of and commitment to the project's model of technical assistance as a data-driven and continuous improvement process that supports tailoring services to jurisdictions, ensuring projects are impactful, and adaptive as needed to achieve successful outcomes.
In this role, the Technical Expert III will be expected to:
Lead child welfare special initiatives and priority areas center wide coordinating teams of technical and subject matter experts to plan and deliver products, resources, tools, technical assistance and peer services. This includes becoming the subject matter expert project lead and interacting with child welfare and other human services leaders and staff at all jurisdictional levels; local, county, state, regional and federal.
Lead cross-center efforts to prepare and support staff, consultants and teams delivering data-driven, human-centered, high quality, and effective technical assistance to include developing and adapting key tools for delivering and continuously improving services
Guide and oversee recruitment, coordination, and support of a consultant pool of subject matter experts including development and maintenance of management plan and facilitation of cross center team responsible for leveraging consultant expertise and knowledge to support service delivery. This includes responsibility to partner with project leadership and project management staff on budget/financial tracking.
Play a lead role in building and maintaining a positive and effective team culture aimed at high-performance of a team comprised of staff matrixed from across multiple organizations. Including facilitation of center-wide forums, teams, and special initiatives related meetings through a human-centered design approach
Supervise staff and provide professional development to assigned staff
Maintain responsibility for the team's delivery of technical assistance by maintaining a deep knowledge about the work of the team, the progress of technical assistance projects, and participate in breaking down barriers to success
Act as a leader within the NCWCIA team, raising opportunities for innovation or improvement in collective work
ESSENTIAL JOB FUNCTIONS:
Maintain professional expertise in content areas, ensuring that subject area knowledge remains current; identify trends, emerging issues, policies, and evidence-based practices (EBPs) and share them with program area staff, other TEs, senior management, our clients, and other JBS staff as appropriate.
Maintain communication with assigned project/client contacts, responding to requests; participating in meetings; providing up-to-date information about trends, issues, policies, and EBPs; offering recommendations regarding effective TA approaches for grantees, topics for grantee meetings and workshops, and skilled consultants and presenters.
Ensure TA activities carried out by project staff meet all contractual obligations and requirements of the client/contract.
Manage, guide, and monitor the design and delivery of all TA; ensure all TA- related activities are documented (whether in the designated TA tracking system or other method) in a timely fashion.
Lead preparation and ensure high-quality finalization of written deliverables, including site visit reports, meeting reports, literature reviews, technical documents, and other products (e.g
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.