Job description
Location:
1
1
Home Office11
Remote WA 980041
This role pays between $35 to $38 per hour with excellent benefits including Medical, Vision, Dental, 401(k) with instant match, generous PTO, and much more!
We are hiring a Community Manager to support Summerwood in Redmond, WA! Our Community Manageris responsible forthe overall day-to-day operations, financial performance, regulatory compliance, resident satisfaction, and physical condition of Summerwood Apartments, an affordable housing communitylocatedin Redmond, Washington. This position provides direct supervision and leadership to onsite staff, including the Compliance Specialist, Maintenance Supervisor, Maintenance Technician, and Porter, while ensuring the communityoperatesefficiently andin accordance withall affordable housing program requirements.
Our Community Manager:
Managesthe day-to-day operations of the assigned community, including leasing, rent collection, resident communication, affordable housing compliance, maintenance coordination, office administration, coordination with condominium association,and supervision of property team(includes maintenance supervisor, maintenance technician, porter, and a compliance specialist).
Monitorsoccupancy levels, leasing performance, resident retention, and overall community performance.
Ensurestimelycompletion of resident move-ins, move-outs, annual recertifications, inspections, and lease renewals.
Respondsto resident concerns and resolve issues professionally and promptly.
Maintainspositive relationships with residents, vendors, contractors, and agency representatives.
Coordinatesandpreparesforagency audits and inspections, taking lead on preparing the community for stakeholder visits.
Providesleadership, coaching, training, and performance management to onsite staff.
Enforceeaseterms, community rules, and policies in a fair, consistent, and professional manner.
Conductsregular team meetings andpromotea collaborative work environment.
Establishesperformance expectations andholdteam members accountable for achieving goals and standards.
Participatesin recruiting, interviewing, onboarding, and staff development activities.
Respondsto resident inquiries, complaints, and concerns promptly and professionally ensuring communications are clear, consistent,factualand appropriately documented. Escalate serious grievances, legalmattersor safety issues promptly to the RegionalCommunityManager.
CoordinateswithCIRC’sresident servicesteamasappropriate tosupport resident stability and successful tenancy.
Supportsorganizational culture and strategicobjectivesby promoting the Mission, Vision, and Values and contributing toourCulture of Excellence.
Performsother duties as assigned.
What you need to succeed:
Minimuma consecutive2+ years ofrecentexperience in affordable housing operations which wascomprisedof LIHTC and HUD compliance requirements (similar experience may be considered)
PriorCommunity Manager, Assistant Community Manager, Leasing, Compliance, or property operations experiencerequired.
Experience leading or guiding a small on-site management team.
Experience with property management software platforms such as MRI, Yardi, Boston Post, or similar systems preferred.
Working knowledge of affordable housing operations, including LIHTC, HUD, Section 8, and other applicable housing programs.
Knowledge of Fair Housing requirements and consistent, non-discriminatory housing practices.
Familiarity with Washington State landlord-tenant requirements and applicable local, state, and federal housing regulations.
Working knowledge of affordable housing and market rate leasing, rent collection, resident relations, recertifications, move-ins, vacancies, and day-to-day property operations.
Strong organizational skills with the ability to support multiple communities while effectively managing deadlines, resident matters, reports, and compliance requirements.
Strong verbal and written communication skills with a customer-focused approach and the ability to communicate professionally and effectively with residents, applicants, staff, vendors, and community partners.
Ability to work independently or in a group setting whilemaintainingconfidentiality and using sound judgment in decision making.
Must havevaliddriver’s license and reliable transportation.
Must pass criminal backgroundcheck.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.