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William & Mary

Circulation Desk Assistant

williamsburg, VA

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About this opportunity

William & Mary lists this Circulation Desk Assistant opportunity in williamsburg, Virginia. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Circulation Desk AssistantThe Law Library Circulation & Reserve Department's mission is to ensure that all library patrons find the materials they need in the proper location, quickly and easily, and that they receive prompt, knowledgeable, and friendly assistance with all circulation services.The Circulation Desk Assistant:Works as part of a service-oriented team that greets patrons at the front desk of the library.Checks-out circulating library materials using an integrated library system (ILS).Interprets library policy and procedures to answer questions from students, faculty, staff, and the public, using good judgment to make sound decisions.Obtains materials for patrons from various library collections, or places holds or recalls as necessary to retrieve checked-out items. Searches for missing material.Checks-in, sorts, and shelves materials. Some stacks management projects.Maintains patron records in the ILS, updating information, and monitoring overdues.Communicates clearly with patrons and staff via phone, email, and in writing, in a Windows/Microsoft Office environment.Works with and directs student assistants in policies and procedures.Retrieves loose leaf services from stacks and completes assigned filing, following complex instructions, while monitoring circulation activities.Conducts cash and debit transactions from patrons, including photocopies, overdue fines, and fees for borrower's cards. Performs record keeping, data entry, and submits deposits and receipts.Assists patrons in the use of library photocopiers, scanners, microfilm readers, and printers. Helps maintain library equipment, adding paper or toner as necessary and clearing paper jams. Reports problems.Participates with library staff in training/staff development activities.Assists with special projects and performs other duties as assigned.Pay: Up to $19.89 an hour commensurate with experience.For full consideration, please submit a resume and cover letter by the review date of October 6, 2026.

Worksite address

williamsburg, VA, 23187, US

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