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Job description
Citi is looking for a Senior Relationship Associate to play a central role in managing and deepening client relationships across a global banking network. In this position, you will work closely with Relationship Managers and product partners to deliver seamless client service, coordinate credit processes, and ensure regulatory requirements are met — directly shaping the experience clients have with Citi. This is a high-impact role where your ability to manage complex, multi-stakeholder situations translates into measurable outcomes for clients and the business.
nResponsibilities
nnnServe as a primary point of contact for client networks and internal operational teams, managing escalations and resolving issues efficiently to maintain service continuity.
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nnLead the timely completion of Know Your Client (KYC) and other regulatory requirements, collaborating with Relationship Managers and product partners to meet compliance deadlines.
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nnSupport client onboarding for new relationships and subsidiaries, coordinating credit set-ups and ensuring all initial documentation is completed accurately.
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nnCoordinate credit requests and approvals across Citi's global network, partnering with credit administration to keep all credit documentation — including FX, derivatives, loans, and letters of credit — current and accurate.
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nnEngage with product partners and global coverage teams to identify revenue opportunities and match relevant products to client needs.
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nnMonitor credit line usage and participate in annual client reviews alongside Independent Risk teams to maintain a clear and up-to-date view of client risk exposure.
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nnMaintain accurate client legal and marketing hierarchies, and ensure periodic client support discussions are documented to the required standard.
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nnApply sound judgement when assessing business decisions, upholding regulatory compliance, ethical standards, and transparent reporting of any control issues.
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n nRequired Qualifications & Skills
nnn5 to 8 years of relevant experience in client relationship management, banking, or a related financial services function.
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nnDemonstrated ability to manage multiple complex, time-sensitive priorities across cross-functional and global teams.
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nnWorking knowledge of KYC, credit documentation, and regulatory compliance processes within a banking environment.
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nnStrong analytical skills with the ability to assess and act on dynamic information from multiple sources to support sound business decisions.
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nnClear and effective communication skills, with the ability to engage confidently with clients, senior stakeholders, and internal partners.
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nnBachelor's degree or university-level qualification, or equivalent professional experience.
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n nWhat We Offer
nAt Citi, you will join a team where your contributions shape real client outcomes across a global network. This role offers the opportunity to develop deep expertise in relationship banking while working alongside experienced professionals in a performance-driven, collaborative environment.
nnnA hybrid working model with 3 days in the office and 2 days working remotely, giving you flexibility without losing the benefits of in-person collaboration.
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nnExposure to Citi's global client network and the opportunity to build expertise across multiple products and markets.
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nnStructured learning and development opportunities to support your continued professional growth in financial services.
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nnWellbeing support and resources designed to help you perform at your best inside and outside of work.
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nnA competitive compensation and benefits package that recognises the impact you bring to the team and your clients.
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nnA collaborative, high-performing team environment where your judgement, initiative, and client focus are genuinely valued.
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n nApply now to bring your relationship banking expertise to a global role where your work directly shapes the client experience at Citi.
Job Family Group:
nCommercial and Business Sales
Job Family:
nCommercial Sales Support
Time Type:
nFull time
Primary Location:
nNew York New York United States
Primary Location Full Time Salary Range:
n$88,400.00 - $132,600.00
nIn addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
nPlease see the requirements listed above.
Other Relevant Skills
nFor complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
nSep 30, 2026
Automated Processing and AI
nWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
nImportantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
nIllinois residents – AI Notice and Right (
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
nIf you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi ( .
nView Citi’s EEO Policy Statement ( and the Know Your Rights ( poster.
nCiti is an equal opportunity and affirmative action employer.
nMinority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.