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Job description
Services is a leading provider of cash management, treasury, trade, clearing, depository receipts and commercial cards services. Services has a global network spanning more than 90 countries and is unique in the industry for its reach, interoperability, and flexibility. We provide clients with dynamic information, platforms, tools, and APIs to effectively manage their portfolios, financial positions, working capital and supply chains. CitiDirect serves as the unified digital gateway for clients to access our full suite of services.
The ideal candidate will have be experienced communicating with Product Owners, on the technology side, as well as discussing requirements directly with business owners. The candidate will have strong leadership skills and the ability to drive change in regards to creating cleaner communication between technology and business partners. The role will be focused on modernizing CitiDirect’s Payment flow, with a focus on the validation layer for payments. This is an opportunity to drive change from the ground up, as well as experiment with AI tooling to creatively capture and vet requirements and modernize CitiDirect’s testing framework.
Job Responsibilities
Provide project leadership and mentorship to scrum teams within CitiDirect Payments
Provide leadership for testing within CitiDirect Payments and partner with end to end testing team to ensure clean deliveries.
Actively participate in requirements gathering and documentation of dependent teams. Own a subset of programs as a primary owner and ensure delivery from other groups.
Lead the planning and execution of major development initiatives and projects
Oversee JIRA quality (in partnership with Product Owners on tech side as well as business), ensure proper dates/JIRA hygiene is being followed
Drive the adoption of new tracking methods/use of AI to better capture requirements/manage tracking
Review options with AI to automate turning JIRA user stories into test cases.
Ensure dashboards are up to date for product meetings. Ensure escalations are in place early in the dev process, should an issue exist.
Ensure ingestion of committed JIRAs you are the primary owner for, as well as those owned by other TPMs that have a dependency on your group.
Manage scrum masters and to ensure clean and clear discussions with dev teams, as well as ingestion of only fully groomed JIRAs.
Partner with QA leads to define automation framework scope.
Foster a culture of innovation, continuous learning, and knowledge sharing within the team
Required Qualifications
10+ years of product ownership/BA/TPM/QA Experience in financial industry
Extensive experience with JIRA and program tracking methodologies-
Proven track record of leading successful software projects and mentoring team members
Excellent problem-solving skills and ability to navigate complex program challenges
Strong communication skills with the ability to understand technical concepts and discuss/guide discussions with technical and non-technical partners.
Preferred Qualifications
Knowledge of testing practices – partner with testing team on delivery
Familiarity with Agile methodologies and project management tools
Solid understanding of payments industry, including various payment systems and processes
Education
Bachelor’s/University degree, Master’s degree preferred
Job Family Group
Technology
Job Family
Technology Quality
Time Type
Full time
Primary Location
Jersey City New Jersey United States
Primary Location Full Time Salary Range
$163,600.00 - $245,400.00
Benefits
discretionary and formulaic incentive and retention awards for eligible employees
medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
For additional information regarding Citi employee benefits, please visit citibenefits.com.
Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date
Sep 29, 2026
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Worksite address
jersey city, NJ, 07390, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.