About this opportunity
GSP Transportation lists this CITY MANAGER opportunity in alcoa, Tennessee. Review the employer’s description below for duties, qualifications and application requirements.
Job description
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
CITY MANAGER
Full Time Management Alcoa, TN, US
8 days ago Requisition ID: 1043
Salary Range: $75,000.00 To $85,000.00 Annually
About This Role
We are seeking a City Manager to operate our airport and off airport car rental operations in Knoxville, TN. The City Manager's primary duty includes: oversee daily airport and off airport operations and hold accountability for all performance outcomes, personnel management, sales performance, and fleet management.
Responsibilities:
Manage airport and off airport location KPIs: fleet utilization, out of service, auction load, recall, revenue, upsell rates, customer satisfaction
Lead and champion process improvement efforts to increase efficiency and align operations with business needs
Directly supervises all airport staff and 3 off airport managers and teams
Schedule, coach, and evaluate performance of all team members; administer corrective action and terminations in compliance with internal company policies
Promote and support individual goals and development plans for team members
Approve timecards, overtime, attendance, and time-off requests
Coach and motivate the team daily on upselling vehicle upgrades, protection products, fuel options, and add-on services
Drive incremental revenue by fostering a sales-focused culture where every customer interaction is an opportunity
Track and report incremental revenue performance against airport location targets
Review airport location financial data and KPI’s to identify trends and opportunities to improve profitability
Develop strategies to grow revenue and control expenses within budget
Ensure team adherence to all safety standards, company policies, and regulatory requirements
About Our Benefits
We offer a competitive and comprehensive benefits package designed to support our employees' health and wellbeing (based on eligibility requirements) including:
Company provided vehicle
Paid Time Off - 16 hours at 3 months, 64 hours at 6 months, 120 hours at 1 year
Company-Paid Life and AD&D Insurance
401(k) with up to 4% company match
Employee Assistance Program
Training and Development
Minimum Qualifications
3-5 years prior management experience
Valid driver’s license with acceptable Motor Vehicle Report
At t least 21 years old and legally authorized to work in the US
Experience with scheduling, workforce management in airport environment
Proven track record of revenue growth or customer satisfaction improvement
Able to work all required shifts including nights, weekends, holidays
Excel at solving problems with precision, speed, and a positive attitude
Computer skills including data entry, typing, and experience using Microsoft Word and Excel
Enjoy working closely with fellow team members and customers
Equal Opportunity Employer
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status or any other characteristic protected by federal, state, or local laws.
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Worksite address
alcoa, TN, 37701, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.