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Job description
Dispatch CoordinatorThe Dispatch Coordinator is responsible for accurately receiving, recording, and entering all customer job requests into the scheduling system. This role also provides support with scheduling and dispatch operations.Success in this position requires strong communication skills, a customer-focused mindset, and the ability to analyze information quickly and accurately in a fast-paced environment.Position duties include:Answer and manage incoming phone callsTake and process job ordersMonitor and review incoming emailsEnter job orders into the scheduling system with accuracy and attention to detailReconcile scheduled job orders to ensure data integrity within the systemSubmit internal inventory requests as neededMaintain electronic filing systemsCoordinate hotel accommodations for field crews when requiredReview job locations to determine Traffic Control requirementsReview and interpret traffic control plansAssist with scheduling, routing, and dispatching as neededCollaborate with all departments and locations to ensure accurate scheduling and job supportCreate purchase orders as neededCoordinate equipment deliveries and rentals as requiredPerform other duties as assignedQualifications include:High School diploma or equivalent preferredPrior dispatch experience in the traffic control industry or similar field requiredProficiency in computer systems and software (MS Office including Excel and PowerPoint, telematics platforms, Microsoft 365 tools, Salesforce)Typing speed of 40–50 WPM minimum preferredStrong problem-solving and critical thinking skillsExcellent customer service and communication skillsPositive, solutions-oriented attitude, especially under pressureStrong organizational and time management abilitiesAbility to multitask in a fast-paced environmentAble to work both independently and within a team settingStrong interpersonal, analytical, and leadership skillsBilingual (English/Spanish) preferred but not requiredFlexibility to work nights, weekends, and varying schedules as neededCompensation and benefits include:Competitive pay based on experience.Comprehensive health, dental, and vision insurance.401(k) plan with company match.Paid time off, sick leave, and holidays.Chiropractic and Acupuncture.Flexible Spending AccountCompany paid Basic Life and AD&D InsuranceEmployee Assistance ProgramTravel reimbursement.Opportunities for ongoing professional development and training.City Rise Safety, LLC. is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to fostering a respectful, inclusive, and compliant workplace that values the contributions of all employees, union and non-union alike, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other status protected by applicable law.Employment is contingent upon verification of legal authorization to work in the United States and successful completion of a criminal background check, if applicable and consistent with California law, as well as any required drug screening conducted in compliance with applicable state and local laws.
Worksite address
fremont, CA, 94536, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.