About this opportunity
CCMSI lists this Claim Assistant opportunity in irvine, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Claim AssistantWe are seeking a Claim Assistant to support our claims team in a fast-paced, high-volume office environment. In this role, you will provide essential clerical and organizational support to Claims Adjusters as they review and manage claims. This position plays a key part in keeping claim files accurate, organized, and moving efficiently through the review process.The ideal candidate is detail-oriented, dependable, and comfortable handling a steady workflow of administrative tasks such as document processing, data entry, file maintenance, and communication support. This is an excellent opportunity for someone interested in the insurance or claims field who thrives in a fast-paced, collaborative, and team-focused environment.ResponsibilitiesWhen we hire support team members, we look for organized, dependable professionals who thrive in fast-paced environments and take ownership of every detail. In this role, your accuracy and efficiency will directly support a busy team of adjusters and our client service commitments.What You'll DoProvide administrative and clerical support to a team of claims adjusters in a high-volume workers' compensation environment.Manage and prioritize multiple assignments, ensuring deadlines are met and time-sensitive tasks are completed accurately.Prepare, process, distribute, and maintain claim-related correspondence, forms, reports, and legal documentation.Coordinate appointments, independent medical examinations (IMEs), medical record requests, and other claim-related activities.Maintain electronic claim files by scanning, indexing, attaching, and organizing documents within the claim management system.Assist with diary management, document queues, and workflow tracking to support timely claim handling.Communicate professionally and effectively with claimants, medical providers, attorneys, vendors, and internal team members by phone, email, and written correspondence.Support regulatory and claim compliance requirements through the timely processing of documentation, records, notices, and other required materials.Monitor incoming mail, emails, medical records, and other claim-related documents, ensuring they are routed and processed appropriately.Research, gather, and compile information for adjusters and supervisors as requested.Provide status updates and administrative support to facilitate efficient claim management and team productivity.Maintain confidentiality of sensitive claim, medical, and personal information.Perform special projects and additional duties as assigned by adjusters, supervisors, or management.QualificationsWhat You BringRequiredStrong organizational skills and the ability to manage tasks in a fast-paced office environment.Knowledge of medical terminology preferred.Comfort handling high-volume clerical work with accuracy and attention to detail.Excellent verbal and written communication skills.Ability to operate general office equipment and multitask across systems.Reliability, initiative, and the ability to work with minimal direct supervision.Commitment to confidentiality and professionalism.Strong teamwork and customer service mindset.Reliable, predictable attendance during business hours.Proficiency with Microsoft Office (Word, Excel, Outlook).Helpful (Not Required)Bilingual in English and Spanish. — highly valued for communicating with claimants, employers, or vendors, but not required.Experience supporting a high-volume claims desk.Knowledge of medical terminology.Associate degree or two years of related business/office experience.Why You'll Love Working Here4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first yearComprehensive benefits : Medical, Dental, Vision, Life, and Disability InsuranceRetirement plans : 401(k) and Employee Stock Ownership Plan (ESOP)Career growth : Internal training and advancement opportunitiesCulture : A supportive, team-based work environmentHow We Measure SuccessAt CCMSI, great Claim Assistants stand out through accuracy, responsiveness, and strong operational support. We measure success by:Quality file support – precise claim setup, clean documentation, and reliable coordinationWorkflow dependability – timely processing of tasks, diary items, and document queuesAccuracy & attention to detail – correct coding, proper routing, and consistent data integrityTeam collaboration – proactive communication and effective support for a busy claims teamProfessional ownership – taking initiative, following through, and solving problems with careCultural alignment – understanding that every task supports real people and real outcomesThis is where we shine, and we hire Claim Assistants who want to shine with us.Compensation & ComplianceThe posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.Visa Sponsorship: CCMSI does not provide visa sponsorship for this position. ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.Our Core ValuesAt CCMSI, we believe in doing what's right—for our clients, our coworkers, and ourselves. We look for team members who:Lead with transparency We build trust by being open and listening intently in every interaction.Perform with integrity We choose the right path, even when it is hard.Chase excellence We set the bar high and measure our success. What gets measured gets done.Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.Win together Our greatest victories come when our clients succeed.We don't just work together—we grow together. If that sounds like your kind of workplace, we'd love to meet you.#EmployeeOwned #GreatPlaceToWorkCertified #CCMSICareers #CareerGrowth #CaliforniaJobs #IrvineJobs #IND456 #LI-InOffice #OfficeLife
Worksite address
irvine, CA, 92614, US
Who can apply
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