About this opportunity
Mindlance lists this Claims Associate - Consumer opportunity in independence, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Claims Associate - ConsumerPRIMARY PURPOSE: Must be Bilingual – Brazilian Portuguese To process claims and determine benefits due pursuant to credit card or other financial program benefits plans; to make timely payments and adjustments for specified program claims; and to provide superior customer service.ESSENTIAL FUNCTIONS and RESPONSIBILITIES:Processes first party property claims based on basic coverage as defined by client-specific program.Makes coverage determinations based on investigation/evaluation.Adjudicates proper settlement or denials up to designated authority level.Handles high volume of claims, phone calls and correspondence ensuring claim files are properly documented; meets quality and production goals; and meets customer guidelines and deadlines.ADDITIONAL FUNCTIONS and RESPONSIBILITIES:Performs other duties as assigned.Supports the organization's quality program(s).REQUIREMENTS:QUALIFICATIONS:Must be Bilingual – Brazilian Portuguese MUST BE ON RESUMELocation: Remote Times: M-F 8-4:30 EST Possible temp to hireEducation & Licensing:High school diploma or GED required.Licenses as required or willingness/ability to move toward obtaining appropriate licensing as required.Experience:One (1) year of general office experience or equivalent combination of education and experience required.Claims industry experience preferred.Must be Bilingual - Brazilian PortugueseSkills & Knowledge:Knowledge of first party property and casualty claim adjudication as applicable to line of businessGood oral and written communication, including presentation skillsPC literate, including Microsoft Office productsAnalytical and interpretive skillsGood organizational skillsGood interpersonal skillsAbility to work in a team environmentAbility to meet or exceed Performance CompetenciesWORK ENVIRONMENT:When applicable and appropriate, consideration will be given to reasonable accommodations.Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlinesPhysical: Computer keyboarding, travel as requiredAuditory/Visual: Hearing, vision and talkingNOTE: Credit security clearance, confirmed via a background credit check, is required for this position.EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."
Worksite address
independence, OH, 44131, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.