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Acrisure

Claims Associate

florence, AL

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Job description

Claims AssociateAcrisure is seeking a Claims Associate to provide administrative and operational support to the claims team in Florence, Alabama. This role supports the processing of insurance claims by reviewing documents for required information, entering and maintaining claim data, preparing correspondence, processing authorized expenses, and helping ensure claim files remain accurate and organized.This is a strong opportunity for someone who is organized, detail-oriented, and interested in building experience within the insurance and claims industry. Previous claims experience is beneficial but not required. The successful candidate will be comfortable working with detailed information, managing multiple priorities, and supporting claims professionals in a fast-paced environment.Responsibilities:Review claim forms, medical records, and other claim-related documents for required informationEnter new claim information into the claims management system and maintain accurate existing claim filesPrepare letters, forms, and other correspondence on behalf of claims adjustersScan, organize, and route incoming claim documents and daily mailProcess authorized claim-related expenses and paymentsMaintain accurate electronic records and supporting documentationHandle incoming calls and place outgoing calls as needed to support claim activityAssist claims adjusters and other team members with administrative and clerical supportMonitor assigned work for accuracy, completeness, and timely processingHelp identify missing information or documentation and coordinate appropriate follow-upPerform additional administrative and claims support duties as assignedRequirements:Strong attention to detail with the ability to maintain accuracy when working with claim information and documentationStrong organizational skills with the ability to prioritize multiple tasks and deadlinesAbility to review information, identify missing or incomplete details, and follow established processesGood written and verbal communication skillsAbility to work effectively with internal team members and provide professional support when communicating with external contactsBasic computer proficiency requiredExperience with Microsoft Word, Excel, and Outlook beneficialPrevious administrative, clerical, customer service, insurance, or claims support experience beneficialPrevious insurance claims experience beneficial but not requiredAbility to learn claims management systems, processes, and terminologyEducation and Licenses:High school diploma or equivalent requiredAdditional education or training in insurance, business, administration, or a related field beneficialCandidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Worksite address

florence, AL, 35630, US

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