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Job description
GEICO is seeking a strategic and results-oriented Claims Innovation Project Manager to lead enterprise voice and contact center transformation. You will partner across Operations, Product, Technology, Analytics, Compliance, and Executive Leadership to modernize customer interactions and drive measurable business outcomes.
The role focuses on self-service, IVR modernization, automation, and conversational AI, balancing risk and operational readiness while delivering value across Claims and
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Worksite address
bethesda, MD, 20811, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.