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Markel

Claims Manager, General Liability Team

richmond, VA

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Job description

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special!

This position will be responsible for managing a team of Claims Examiners handling a wide variety of general liability claims. This position will report to the Senior Director of General Liability claims and be responsible for conveying the organization’s objectives and priorities to staff and measure progress towards stated goals.

Responsibilities

Confirms coverage of claims by reviewing policies and documents submitted in support of claims

Direct and monitor assignments of new loss activity for claims

Review and approve correspondence and reports including coverage position letters and Large Loss Reports

Review and approve reserves and settlements in excess of the authority of the handling examiner

Make recommendations concerning reserve changes to Senior Director or Senior Management

Participate in review and discussion of loss activity in the general liability book with interested stakeholders (Underwriting, Actuarial, Executive Management)

Ensure that team adheres to Fair Claims Practices regulations and internal performance objectives

Assess and evaluate individual examiners and team performance, provide feedback and develop training needs

Prepare and distribute reports by collecting and summarizing information

Assist in preparation of budgets, evaluation of expenses and assess resource needs

Foster and encourage strong relationships with internal stakeholders, including Underwriting and Actuarial

Promote and enhance strong relationships with internal and external customers and partners

Participate in special projects as requested

Travel to other claim offices, mediations, trials, and conferences as required

Education

Bachelor’s degree or equivalent work experience

JD, advanced degree, or focused technical degree a plus

Certification

Must have or be eligible to receive claims adjuster license

Work Experience

Minimum of 10 years of claims handling and claims management experience or equivalent combination of education and experience

Skill Sets

Excellent written and oral communication skills

Strong analytical and problem-solving skills

Strong organization and time management skills

Ability to deliver outstanding customer service

Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)

Ability to work in a team environment

Strong desire for continuous improvement

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay Information

The salary range for this position is $97,520 - $167,640. The posted salary range reflects the lowest and highest base salary applicable to this role across our U.S. locations. Individual offers are determined based on geographic location, experience, qualifications, internal equity, and other job-related factors. As a result, the salary offered for a specific location will fall within a narrower range than the overall range displayed in this posting. This position may also be eligible to participate in the Company's annual incentive plan.

Who We Are

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better

We enjoy the everyday | We think further

What’s In It For You

We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.

All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.

We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.

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Worksite address

richmond, VA, 23214, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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