About this opportunity
W.R. Berkley lists this Claims Manager opportunity in scottsdale, Arizona. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job TitleJob DescriptionResponsibilities:Interview, hire and train staffManage and guide the performance and professional development of staff through coaching and mentoring, including performance evaluations and salary reviewsCollaborate with underwriting on current and proposed policy language and new product developmentIdentify and communicate industry trends and/or portfolio claim developments that may impact company results, appetite or pricingProactively attends marketing, sales and account meetings to establish relationships with agent partners and maximize the competitive advantage derived from the Aspire Claim Experience and direct-to-retail business modelOversee and participate in claim reviews or other value-added claim services applicable to individual accounts where those services are appropriateIdentify and implement strategies to reduce total claim cost and optimize company profitabilityConsult with the underwriting team on an individual risk basis to assist with risk selection and the application of appropriate terms/conditions to ensure portfolio profitabilityIdentify claims with significant exposure and take a more active role coordinating a strategy for an appropriate resolutionUnderstand and utilize existing technology resources and data to measure and monitor financial and performance trendsFacilitate the improvement of all systems applications utilized in the department for successful and efficient claims handling and related workflow processesManage projects related to achieving department goals (i.e., cost management, quality assurance, SIU, training and development, etc.)Review and approve coverage letters and responses to regulatory agency inquiriesReview and approve Large Loss ReportsOccasionally handle claims that are very complex and/or involve sensitive or confidential informationMay perform other functions as assignedQualifications:Extensive commercial general liability, commercial excess and commercial property claim experience requiredStrong technical knowledge and experience, including an understanding of coverage and contract law, investigation, legal liability, litigation and reservingSupervisory experience requiredExcess & Surplus lines experience strongly preferredProduct development and forms creation experience a plusProfessional designations such as CPCU or AIC strongly preferredComprehensive knowledge of insurance and legal systemsProven ability to train, establish performance objectives and evaluate employee performanceStrong analytic skills and decision-making abilityStrong verbal and written communication and customer service skillsGood negotiation skillsAdditional Requirements:Travel may be required on a limited basis. While performing the duties of this job, the employee is regularly required to be seated for sustained periods of time; be able to pick up, pinch, twist, or keyboard; must be able to communicate detailed or important information accurately; distinguish sounds at normal levels (with or without correction) and be able to receive detailed information orally. The employee is occasionally required to move about the office to accomplish tasks; reach in any direction; raise or lower objects or move objects from place to place; and hold onto objects. Occasionally, the employee may need to move or exert force up to 10 pounds. The employee is regularly required to operate a computer and other office equipment (phone, copier and printer). The above job description is not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.Sponsorship Details:Sponsorship not Offered for this Role
Who can apply
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