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Job description
CLERK SPECIALIST - This position is responsible for providing clerical duties for the dental programs at the Bradford & Union County Health Departments under the supervision of the Public Health Services Manager and under the professional supervision of the dentist assigned to the Dental Program. Responsibilities include maintaining information in accordance with the state and federal statutes, rules, regulations and DOH policies, protocols, and procedures. Clerical duties for the School-based Sealant Program, Brick-and-Mortar Clinic, and other associated Programs:CLERICAL/PATIENT CONTACT DUTIESPerforms moderately complex clerical duties such as data entry, billing services, comprehensive customer service duties, scheduling and confirming appointments, providing school/work excuses, answering multi-line phone system, scanning, and filing.Responsible for completing daily encounters, entering services, and billing into HMS for all services rendered.Responsible for making sure that all data entered in HMS and dental software matches.Responsible for verifying insurance for eligibility.Assists supervisor in communicating with the school staff regarding visits from the dental programs to their schools.Making copies of paperwork.Delivers consent forms to schools and/or utilizes the school system's inner-office mail system to deliver and collect consents.Assists dental programs by traveling to the schools with dental staff; getting patients to and from their classrooms, making goody bags to go home with patients, and completing paperwork that goes home with the students.Participates in local outreaches to promote the dental programs and to educate the public on oral health.Promotes dental education by preparing and/or delivering dental presentations to classrooms or events.Attend staff meetings, in-services and trainings as required.Codes and records (EARS).Maintains complete and accurate personnel forms including timesheets and travel vouchers.Responsible for securing the designated information sets for the purpose of protecting confidentiality, data integrity, and appropriate access, for all information, both confidential and public record, which is stored in hard copy or electronic formats.Required Knowledge, Skills, and Abilities:Basic computer skillsStrong time management skillsAbility to communicate and interact effectively with patients, parents/guardians, healthcare providers, the public and staffStrong customer service skills with the ability to de-escalate situations and a strong focus on patient satisfactionAbility to work accurately and efficiently with attention to detailQualifications:Minimum: Valid Driver's LicensePreferred: Experience working with Microsoft Office (ex: Word, Excel, etc.)Experience working with EaglesoftWhere You Will Work: Florida Department of Health – Bradford County 1801 N Temple Ave Starke, FL 32091
Worksite address
starke, FL, 32091, US
Who can apply
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