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Job description
Merchandising Area Supervisor- Cleveland, OH
nPay Range: $20.00–$23.00/hour
Position: Full-Time, Variable Hour
Territory: Cleveland, OH
nReady to take the next step in your Merchandising career?
nJoin Signature Retail Services as a Merchandising Area Supervisor and take on a key role supporting merchandising execution, new hire training, and field operations throughout your assigned market. As an Area Supervisor, you'll serve as an important link between our Field Service Representatives (FSRs) and Territory Manager, providing hands-on support, communication, and visibility across the market. While this position does not directly manage employees, you'll be a go-to resource in the field to mentor and train new hires, reinforce SRS standards, identify service concerns, and help set our teams up for success from day one.
nYou'll also remain hands-on with merchandising by managing a dedicated service route and traveling between store locations, such as Lowe's and The Home Depot, to support projects and maintain consistent execution throughout the territory. If you're an experienced merchandising leader who enjoys training others, solving problems, working independently, and making an impact, we'd like to hear from you!
nWhat You'll Do
nnTravel independently to store locations throughout your assigned territory using your personal vehicle.
nServe as a field liaison between SRS Field Service Representatives, store teams, and SRS field leadership teams to maintain consistent communication across the market.
nTrain and support new and existing team members on SRS processes, merchandising standards, client expectations, and in-store service requirements.
nConduct hands-on, in-store training with new hires and model best practices to prepare them for success on their assigned routes.
nMonitor new hire training progress, complete required reporting, and communicate progress or concerns to the Territory Manager.
nProvide ongoing field support to reinforce merchandising standards and consistent execution.
nExecute and support merchandising activities, including planogram resets, display installations, product maintenance, inventory adjustments, and signage placement.
nAssess service execution, identify issues, and communicate opportunities or concerns to field leadership.
nBuild positive working relationships with store associates and management while representing SRS professionally.
nProvide additional route, project, and market coverage based on staffing and business needs.
nPromote safe work practices, accountability, teamwork, and consistent execution throughout the territory.
n nWhat We're Looking For
nnMust be 21 years of age or older and authorized to work in the United States.
nValid driver's license, current auto insurance, and reliable personal transportation.
n3+ years of merchandising, retail service, field training, or related experience preferred.
nPrevious experience training, mentoring, or supporting other field employees strongly preferred.
nStrong understanding of merchandising fundamentals, including planograms, resets, displays, product placement, inventory, and store execution.
nStrong communication and interpersonal skills with the ability to effectively work with field employees, store management, and SRS leadership.
nComfortable providing hands-on training, guidance, and constructive feedback to other employees without direct supervisory responsibility.
nAbility to identify field issues, communicate concerns, and help coordinate solutions with the Territory Manager.
nComfortable working independently and traveling between multiple retail locations throughout an assigned market.
nFlexibility to adjust your schedule based on store service, training, staffing, and business needs.
nAvailable for company-paid overnight travel when required for training or business needs.
nPersonal smartphone with call, text, email, and internet access for communication and in-store reporting.
nThis is a physically active role that involves standing, walking, bending, lifting, climbing ladders, and remaining active throughout overnight shifts
nPerform regular lifting, moving, and handling of products or materials weighing up to 50+ lbs, without assistance.
n nWhat We Offer
nnCompetitive hourly pay, based on experience
nMedical, Dental, and Vision benefits
n401(k) + Company Profit Sharing
nPerformance-based bonus opportunities
nPaid Vacation and Sick Time
nLife Insurance & Short-Term Disability
nCell Phone Reimbursement
nGas/Auto Reimbursement
nCompany-paid overnight travel when required
n nAbout US
nSignature Retail Services provides merchandising, construction, and fixture installation solutions for leading home improvement organizations, such as The Home Depot, Lowe's, and Ace Hardware. We take pride in delivering exceptional service while creating opportunities for our associates to grow and succeed.
nReady to take your merchandising experience to the next level? Apply today and join the SRS team!
nFor immediate consideration, submit your application and email to connect with our Recruiting team.
nEmployment with Signature Retail Services is contingent upon the successful completion of all pre-employment requirements, which may include, but are not limited to, a background check, motor vehicle record (MVR) review, verification of employment eligibility, and any other screenings required for the position.
By continuing through the hiring process, candidates acknowledge that completion of these screenings is a condition of employment. Failure to complete required screenings, provide requested information, consent to the screening process, or successfully meet company standards may result in the withdrawal of an employment offer or termination of employment, where permitted by law. The specific screenings required may vary based on the position, client requirements, state and local laws, and business needs. Under state law, most employers are prohibited from asking about criminal history before making a conditional job offer. Employment screenings will be conducted only after a conditional offer is extended.
Signature Retail Services is an Equal Opportunity Employer and conducts all screenings in compliance with applicable federal, state, and local laws.
Worksite address
cleveland, OH, 44101, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.