About this opportunity
Comfort Keepers lists this Client Care Coordinator/Scheduler Full Time (Johns Creek, GA) opportunity in alpharetta, Georgia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Client Care Coordinator/SchedulerComfort Keepers of Johns Creek is looking for a Client Care Coordinator/Scheduler for our location in Johns Creek, GA (Gwinnett County).We are seeking a candidate that is friendly, outgoing, and possesses a great work ethic.The candidate must be professional, able to multitask efficiently, work well under pressure, and must be detail oriented.Computer skills and organizational skills a must. Candidate must have a positive and proactive attitude and possess excellent customer service skills. Candidate must be both a self-motivated individual and a team player.Responsibilities and DutiesWelcomes and greets all visitorsAnswers the phone while maintaining a polite, consistent phone manner using proper telephone etiquetteAlways have professional appearanceReturn all administrator phone calls and text promptlyResponsible for keeping the reception area clean and organizedIntake of new clients and updates existing client demographicsScheduling of open and new shiftsFacilitates client flow by notifying the caregiver of any changes in address or care, being aware of delays, and communicating with client and staffResponds to inquiries by caregivers, clients, client's family members, prospective clients, and visitors in a courteous mannerParticipates in in-service and continuing education programs, staff meetings, and client conferences as requested by immediate supervisor.Assist with/organize agency outreach programs, Alzheimer's walk etc.Protects patient and employee confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.Other reasonable related duties as assigned.QualificationsHigh school diploma or GEDComputer skills, proficient in Microsoft OfficeMust possess and demonstrate excellent communication skills as well as positive professional, business image.Knowledge of customer service principles and practices, customer service orientatedValid driver's license with valid auto insurance.Must submit to a criminal background checkMust submit to random drug testing
Worksite address
alpharetta, GA, 30022, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.